Best answer by Yankeelady2015
View originalPasscode only in CAPITALS
Userlevel 1
Trying to install Webroot on Android. I have entered my username and password. But when I try to type in the passcode, I get (visible) uppercase letters. This is a problem, particularly because when I try to enter a key requiring SHIFT, I get no response from the keyboard. Suggestions please.
Userlevel 1
This was my mistake. I was trying to enter the password word whenh I should have entered the keycode (which is all caps)
Problem solved. Thanks
Problem solved. Thanks
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