Webroot® Mobile for Android

[chrstn]

I tried several times to download root anywhere from Androids market & I keep getting a error message

[ProTruckDriver Sr. Community Leader]

Hello chrstn, Welcome to the Webroot Community Forums.

Someone from the Webroot Team will be online soon to sort your problem out today.

[GeorgeH]

Hello chrstn,

Welcome to the Webroot Community!

What kind of device are you using? I looked into the 403 error you are receiving and it looks like an issue on Google's side. Google has been having some issues with the conversion to GooglePlay.

Try clearing the proxy and see if this fixes it:

Settings / Wireless & Networks / More... / Mobile Networks / Access Point Names (APNs) / MOWAP / Edit Access Point screen

Please try that and let me know if it resolves the issue.

Thanks!

(By the way -Thanks for your help ProTruckDriver! )

[GeorgeH]

Hello chrstn,

Welcome to the Webroot Community!

What kind of device are you using? I looked into the 403 error you are receiving and it looks like an issue on Google's side. Google has been having some issues with the conversion to GooglePlay.

Try clearing the proxy and see if this fixes it:

Settings / Wireless & Networks / More... / Mobile Networks / Access Point Names (APNs) / MOWAP / Edit Access Point screen

Please try that and let me know if it resolves the issue.

Thanks!

(By the way -Thanks for your help ProTruckDriver! )

[JimM Community Manager · Accepted solution]

The solution I've tracked down for you is a bit on the complex side, but you could try what is suggested in this YouTube video.  Ultimately you may want to contact Google support.  George is correct that this is an issue on Google's end.