New Idea

Web console should display previous logins time and dates.

 

This makes me secure that I am the only one using it.

 

Similary the webconsole should also display whenever settings have been changed on the PC/mobile. Does not have to say what was changed, just when.

DavidP

Key Code stickers

Status: New
by Expert Advisor DavidP on ‎01-17-2013 04:16 PM

This is in the realm of feedback, but it may pertain to more than one product.  I was not sure if this should be posted here or in the specific product forums.  

 

I know that in at least one product, the key code is covered by a peel off sticker.  I have heard several, not huge numbers, of incidents in which when the cover sticker was peeled off, it damaged or tore the key code beneath making it difficult to impossible to read.

 

0 Kudos

After installing official updates to MAC OS, Webroot displays a 'Suspicious Activity' message containing two buttons labeled IGNORE and OK.

 

I think the choice of wording on these two buttons is ambiguous making it difficult to decide which to select.

 

I suggest re-wording the buttons and also providing a pop-up with more information so as to enable the end-user to make a more informed decision.

 

Kind regards,

 

John Graham

West Midlands / UK

0 Kudos

Your PC product has a password protection option for settings.

 

Your android product does not.

 

Android phones are pretty easy to get into due to the grease from fingers can be seen on the display and the code/pattern quickly guessed.

0 Kudos

When scanning on android it sometimes cancels the scan in middle.

 

I had to mail the scan logs to myself to get an idea that the reason might be due to low memory.

 

But after uninstalling alot of apps, the scan still stopped. And plenty of free memory.

 

It was only after uninstalling updates to google maps app, that the scan would complete.

 

If it does not complete, it should not just warn that a scan needs to be done, it should also give some indication to why the scan did not complete.

0 Kudos

People should not be able to circumvent the local webroot password, just by booting up in safemode and clicking remove password protected settings.

 

Kinda makes the password redundant.

0 Kudos

It's great that Webroot has an ethos of charitable giving, community involvement, and various philanthropic projects. I'd like to suggest  (if not already existing) that this could be possibly extended in a couple of ways, hopefully bringing more widespread dissemination of information, and subsequent increased success:

 

1. A Community Thread for suggestions to Committee for coming year, and comments/input into current projects

2. Perhaps a link (e.g. via button under My Account tab) in software client app which gives info on current projects, make a donation,  or make a suggestion or comment.

 

Any expansion/s of this area of involvement can only bring benefits all round.