Product Update Bulletin: Agent Changes in Mac Agent Build

  • 6 September 2017
  • 4 replies

Userlevel 7
Badge +35
  • Retired Webrooter
  • 831 replies
We are updating Mac® agents to ensure compatibility with the new High Sierra operating system.

Any customers who are updating to macOS High Sierra will be prompted by the operating system to accept the agent update. This will only occur the first time the High Sierra operating system encounters Webroot SecureAnywhere® Protection. Future updates will be silent, as will updates for users on all other macOS versions.

If any of your clients use High Sierra, please notify them of this change. See the release notes here.

Webroot now does a gradual rollout method for releases. As such, not everyone will receive the update at the same time. An email will be sent from to give notice before your endpoints are updated.

  • macOS High Sierra (10.13) compatibility.
  • Bug fixes.

4 replies

Userlevel 4
Badge +4
re: 'Bug Fixes' is the detail available, ideally the fix is linked to a report
Thanks, Gareth
Userlevel 4
Badge +3
A little more detail would be appreciated. Sometimes is see a 'feature' I have been fighting listed in these type of updates.
Userlevel 7
Badge +35
Thank you for the feedback @ and @, I will pass this along to our development team. Thanks!
Userlevel 7
Badge +35
Mac Agent is now live and we have enabled policy for all Mac customers. Our business customers will now be able to take advantage of centrally managed policies to secure their Apple Mac device estates.