Product Update Bulletin: Update for Winlogon Issues


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Agent Update Addressing Winlogon Errors on RDS Terminal Servers

In July, we’ll be releasing an update for Windows®️ endpoints. In addition to updating the Web Threat Shield, this release will include a series of updates to the Webroot SecureAnywhere®️ agent to address underlying causes of Winlogon errors in RDS Terminal Servers.

The agent update will be largely silent; however, clients who use older versions of Firefox (v. 47 and below) will see a notification to accept the new browser extension when it is installed.

To install the agent update on select devices in advance of our general release, use the download instructions below.


To learn more about other enhancements included this release, read the full Product Bulletin.


We will be updating the Webroot SecureAnywhere®️ agents on Mac endpoints, including a console release, in July to fully enable Mac policy management. We will send follow-up communications over the next several weeks with more information about these updates.

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