Not sure what the official term is but my wife got scammed into paying £95 to renew her driving licence. It should have only been £14. The official site was down and she ended up on this one in a panic. They make it legit by offering services she doesnt really need like free replacement if lost. We tried to cancel. Under their terms we could cancel if they havent processed anything yet and we had one person clearly stalling asking questions whilst another processed it. It could be worse but still annoying.
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