Question

Adding PC to 1 PC account

  • 22 February 2021
  • 8 replies
  • 29 views

My 1 PC account does not renew until next summer.

How do I add a 2nd PC to it now without buying a whole new membership ? 


8 replies

Userlevel 1

I BELIEVE YOU ARE ALLOWED 3 DEVICES. SO UNLESS YOUR USING ALL 3, THEN SAY YOUR USING ONLY 2, THEN YOU CAN ADD YOUR OTHER PC.😀

No. My account only allows 1 PC. So how do I upgrade it to allow more than 1 mid-term ?

Userlevel 1

In that case you will have to talk to your subscriber.

Problem is, Webroot Customer Service does not answer customer requests, unacceptable behavior.

I may throw in the towel with them and find another provider. 

Userlevel 1

Did you buy Webroot straight from Webroot,or through Best Buy, or google play store,or by a other means?

From Webroot

Userlevel 1

I have Webroot through Best Buy. The reason being, not only do they allow 3 devices with my 3 year script 1 price, but Best Buy will tune up, & clean my pc 24 7 365 days. Also will help with any issues I'm having. 

Userlevel 7
Badge +59

Hello @joemvcnj 

 

Please contact Webroot sales and they will be happy to help you!

 

SALES

Purchases, renewals, and upgrades

Mon - Fri 7 AM to 7 PM (MDT)

wr-customersales@opentext.com

Tel: 1-866-350-6089

 

Thanks,

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