Aloha from Mililani, Hawaii

  • 12 February 2012
  • 1 reply

     I joined the community today to see if I could get a better understanding of what I'm doing with my computer's security and to find out why everyday Webroot sends me an alert to send the error log to Webroot.  When I try to send the error log I get a message that the effort failed and to try again.  It always fails so now I just cancel it.  What's going on? 
     I have the Webroot Antivirus with spy sweeper product.  I also have AVG anti virus free edition running as well.  Do I need both?

1 reply

Userlevel 7
Badge +56
Welcome Surfer808 to the Webroot Community Forums! Since you have Webroot Antivirus with Spy Sweeper you should get and upgrade notice to the new Product Webroot SecureAnywhere 2012! Please contact the WSA support inbox Submit a Support Ticket and they will be happy to get you upgraded to the new WSA and I'm sure that you will be very happy with it! If you have any other Questions please feel free to ask! Lots of info on the new WSA here: Product Guide