Am I registered?
Bought webroot from Best Buy. Signed in successfully but received not confirmation back that it was installed. What do I need to do to verify installation was completed.
Userlevel 7
Hi AnnandJordan
Welcome to the Community Forums.
If you purchased from Best Buy, unless they physically installed the software for you there will be a need to do that on your system.
If you have received a copy of the uninstaller then you will need to run it, as follows, to install WSA:
Please follow the steps below closely in terms of installing WSA on the target system/machine!
? Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
? KEEP the computer online during the install to make sure it works correctly
Please follow the steps below closely in terms of installing WSA on the target system/machine!
? Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
? KEEP the computer online during the install to make sure it works correctly
? Download a Copy HERE (Best Buy Subscription PC users click HERE).
? Install with the new installer, entering your Keycode when prompted to do so in the install process
? Let it finish it's install scan
? Reboot
and that should do the job
If all goes well you should see a WSA icon on your Desktop and the WSA icon in the notification tray area of your PC (Green circle with a 'W' in it).
Do let us know how things go.
Regards, Baldrick
Welcome to the Community Forums.
If you purchased from Best Buy, unless they physically installed the software for you there will be a need to do that on your system.
If you have received a copy of the uninstaller then you will need to run it, as follows, to install WSA:
Please follow the steps below closely in terms of installing WSA on the target system/machine!
? Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
? KEEP the computer online during the install to make sure it works correctly
Please follow the steps below closely in terms of installing WSA on the target system/machine!
? Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
? KEEP the computer online during the install to make sure it works correctly
? Download a Copy HERE (Best Buy Subscription PC users click HERE).
? Install with the new installer, entering your Keycode when prompted to do so in the install process
? Let it finish it's install scan
? Reboot
and that should do the job
If all goes well you should see a WSA icon on your Desktop and the WSA icon in the notification tray area of your PC (Green circle with a 'W' in it).
Do let us know how things go.
Regards, Baldrick
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