I’m being asked for authentication code, but I never receive one. System won’t let me open a online ticket. Phone support says I could be on hold for an hour. Anyone know a solution or can recommend another company?
Best answer by TripleHelixView original
Sorry I guess this post was missed.
But contact support:
Submit a ticket
So the most basic question (mine also) as to how to login to your paid subscription and no tech support after nearly a year?