Solved

Auto renewal

  • 19 January 2021
  • 1 reply
  • 74 views

I need to find out which card is set up for auto renewal.  I don’t see that information anywhere on my account.  I have clicked on everything I can think of, and I don’t see card information anywhere.

icon

Best answer by TripleHelix 19 January 2021, 23:24

Hello @lbowston 

 

If you purchased from Webroot directly here is the contact info:

Purchases, renewals, and upgrades

Mon - Fri 7 AM to 7 PM (MDT)

wr-customersales@opentext.com

Tel: 1-866-350-6089

 

If you purchased from Best Buy Geek Squad then you will have to contact them: https://www.webroot.com/us/en/home/products/geeksquad-register

 

Thanks,

View original

1 reply

Userlevel 7
Badge +63

Hello @lbowston 

 

If you purchased from Webroot directly here is the contact info:

Purchases, renewals, and upgrades

Mon - Fri 7 AM to 7 PM (MDT)

wr-customersales@opentext.com

Tel: 1-866-350-6089

 

If you purchased from Best Buy Geek Squad then you will have to contact them: https://www.webroot.com/us/en/home/products/geeksquad-register

 

Thanks,

Reply