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Blocking DLS2 Application

M
Rank

We use an application called DLS2. But, whenever Webroot get installed on the machine, it blocks the application and this application doesn't response anymore. So, what I have to do, every time it happens, I uninstall Webroot first. then uninstall the DLS2. After that, I have to make a  fresh installation of DLS2. It’s lots of works actually. 

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Best answer by TripleHelix 13 July 2022, 17:52

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TripleHelix
Rank
Userlevel 7
Badge +63

Hello @Md.chowdhury 

 

Please contact Webroot Support and they will help you sort this out!

 

Webroot Support:

Submit a ticket is the best way.

Call 1-866-612-4227 Mon - Fri 7 AM to 5:30 PM (MDT)

 

Thanks,

Daniel - Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station"
M
Rank

Thanks @TripleHelix, I submitted a ticket already. I will wait till tomorrow. If I do not get any reply, I will call on this number that you posted here. 

TripleHelix
Rank
Userlevel 7
Badge +63

Hello @Md.chowdhury 

 

Only one ticket and wait for a reply or you can call!

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

Thanks,

Daniel - Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station"

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