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Can't dl software w/o keycode; can't find keycode w/o software?

  • 9 October 2019
  • 2 replies
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My husband renewed Webroot for me although I had switched to Avast after restoring my computer.
Well, I have some issues with Avast so I thought I'd switch back to Webroot. I tried to download the software, but it asks for a keycode, which wasn't sent me in the activation e-mail. The only way to find your keycode seems to be by looking in the software. So, what do I do?
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Best answer by ProTruckDriver 9 October 2019, 14:42

Hello @Mere Welcome to the Webroot Community Forum.

Please try this link to get your keycode:

https://www.webroot.com/us/en/redownloads

If you made a Webroot Account your keycode will also be in your Webroot Account Console.

https://docs.webroot.com/us/en/home/wsa_website_userguide/wsa_managementwebsite_userguide.htm#GettingStarted/CreatingAccounts.htm?TocPath=Getting%2520Started|_____1

HTH,
Dave
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Userlevel 7
Hello @Mere Welcome to the Webroot Community Forum.

Please try this link to get your keycode:

https://www.webroot.com/us/en/redownloads

If you made a Webroot Account your keycode will also be in your Webroot Account Console.

https://docs.webroot.com/us/en/home/wsa_website_userguide/wsa_managementwebsite_userguide.htm#GettingStarted/CreatingAccounts.htm?TocPath=Getting%2520Started|_____1

HTH,
Dave
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Thanks Dave, I'm good now!

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