Deleting protected devices!

  • 6 July 2019
  • 1 reply

Does anyone know how to delete protected devices from my account - it would seem that Webroot thinks that it is protecting 11 PC's when there is really just the one! - Thanks!

Best answer by ProTruckDriver 6 July 2019, 04:33

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Userlevel 7
Hello @Beethoven234

If you are looking at deactivating computers on your Webroot Account, Please see THIS KB ARTICLE.

Before deactivating any of the computers on your account, please make sure you deactivate the right one. You say that it's showing 11 PC's protected or activated on your account and you only have one computer. I would do 2 or 3 scans on the computer you are using. Go to your account and see the computer that just recorded those 2 or 3 scans. That is the computer you want to keep active on your account. You can deactivate the others.