We are a MSP and resell Webroot to our clients.
My issue is this.. The number for site devices goes up when one is added but never back down when a machine is wiped or has disk failure, only when uninstalled.
This means that is a hard disk is replaced in a machine and webroot is installed again a this device has now used 2 licenses?
What is the best way to have the actual number to bill for a site?
Another way of putting it is this, when do devices become inactive?
Thanks,
Hego
Best answer by LLiddell
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