Can someone please help me, l am trying to download and install the new internet mobil security l just bought. It is fighting me . First l can’t submit a ticket for help because both my i phone 11 and Samssung Tablet A7 won’t let me . I can’t get to the Webroot .com page to even get to find help. On my computer and phone i can get into Webroot but when l get to the submit a ticket page they take my email ,then it says it needs cookies enabled, l do that and it justs keeps repeating on both i phone and laptop. Is there a phone number l can call to figure out what is happening ? Also the Geek Squad is on the page do you have to buy Webroot through Best Buy? I bought mine through the Webroot site. I am older and completely computer dumb with no kids to ask for help.