Error Message

  • 18 February 2014
  • 1 reply
  • 626 views

I installed Java to play pool with my sister. We usually play on Yahoo Messenger, but when I went to accept her invitation I had a message from Weboot that said, security was blocking Java from working. What do I need to change on Weboot in order for allow Java to be unblocked? Thanks in advance  for any help I can get.

1 reply

Userlevel 7
Badge +56
Hello FW and Welcome to the Webroot Community Forums!


 
That sounds odd can you have a look here to see if anything is being Blocked? http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C5_Quarantine/CH5b_BlockingAllowingFiles.htm also see here if Java is Blocked when running Yahoo Messenger and accepting an invitation like you said above? If you don't see anything Blocked can you find out what version of Java you have to make sure you have the latest version installed if not the lastest please install the latest from the links supplied here https://community.webroot.com/t5/Security-Industry-News/Java-SE-Runtime-Environment-7u51-Released/td-p/77171#.UwNyL4XDtdU and if it still doesn't work please Submit a Support Ticket so they can have a look at your logs and they will we able to help you.
 
Thanks,
 
TH  ;)

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