Question

forgott password, bad support, refund!

  • 28 December 2020
  • 1 reply
  • 69 views

I can't seem to get my reset email for forgotten password, webroot have taken money from my account and the customer service dont reply on anything. I have all payment information. Someone please help. 


1 reply

Userlevel 7
Badge +17

@Alihil ,

Webroot was on very limited hours last week due to holiday vacation. You should be able to reach out support team more easily now. 

 http://webroot.com/us/en/support/home-contact is where you can find our email and phone contact info.

 

Please let me know if you need any more help! 

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