Hello, everyone.

  • 29 June 2013
  • 8 replies
  • 742 views

Hi. I joined to figure out a weird thing happening with my webroot interfacing with my computer. I hope someone can shed some light on my darkness. 
Becky

8 replies

Userlevel 7
Hello Becky and welcome to the Webroot Community!
 
What kind of problem are you having with it?
Userlevel 7
Badge +56
Hello Becky and Welcome to the Webroot Community Forums!  ;)
 
Yes please give us more info!
 
Thanks,
 
TH
My PC's action center says that I should turn on Webroot; Webroot says it is working fine, and when I press the turn on webroot button on action center, nothing happens. The computer is showing the flag with the red x on the bar and I want to make it go away and know my webroot is working properly.
Userlevel 7
I am not highly familiar with that problem, but is it possible you are using Windows 8?  If so, the replies in This Thread might be of help.
 
Let us know!
Userlevel 7
Badge +56
To add what David said if it's any version of Windows do a clean reinstall as the link David pointed to!
 
TH
Userlevel 5
Hi Becky:
Welcome to webroot forum!!!!
Userlevel 7
Hello Becky, Welcome to the Webroot Community Forum. :D
This Forum is the right place if you need any kind of help or questions about WSA. 😉
Userlevel 7
Hello Becky and welcome to the Community where everyday is a new learning experience.:)

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