Hello! Now I need help, but I don't know where to post my topic.

  • 22 November 2012
  • 5 replies

I renewed my subscription last night, but for some reason the program still says I haven't renewed.  I already went through the steps from the SecureAnywhere web site and I still have the same problem.  NOW WHAT?!?!?!

Best answer by Kit 22 November 2012, 18:47

View original

5 replies

Userlevel 7
Hello Semiwhatsit, Welcome to the Webroot Community Forum. :D
Since this is a Holiday Weekend in the US, I would suggest to put in a Support Ticket explaining your problem. Support Tickets are answered 24/7.
Userlevel 7
We're not completely missing from the forums.  😛 :)
@Semiwhatsit: I see two keycodes under your email address.  It looks like you got in contact with Sales and somebody handled it through our internal system about an hour and 20 minutes after you left the forum message.  If this is the case, please be sure to let us know here so we don't duplicate effort and accidentally undo anything.
Userlevel 7
Wow! Your dedicated. Working on Turkey Day. 😃
Userlevel 7
Badge +56
Hello Semiwhatsit and Welcome to the Webroot Community Forums.
It's fixed. Webroot rules! Thanks for the quick replies everyone.