Visiting my senior Mom (83 and kicking booty!). The following popup comes up. We've clicked the x and nothing happens. Stays there in front of other windows. I tried closing it from the bottom, clicking the x's. Stays there. Rebooted. Still comes up. Pic attached. Not a PC user so you might have to use simple terms -- any suggestions appreciated.
Want her to enjoy her computer experience.Thx!
Tired to include a picture but can't see how to do that here.
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Can you post a screen shot to what your seeing please also can you tell when version of Windows you are using?