how can I get rid of old devices? How can I convince the webroot console my pixel3xl is a phone?

That document addresses computers.  The annoying devices are a tablet and a phone, neither of which still exists.

Hello @joecyberenigma 

Welcome to the Webroot Community,

I don’t believe it makes a difference but it would bother me if I was having my cell phone showing up on my Console as a Tablet and not an Android.

But either way I am sorry you are having this issue. The only advice that I can give you is to uninstall Webroot and then reinstall it again and do a few manual scans. I believe you can go on the Online Account Console and remove your mobile device first before uninstalling/reinstalling Webroot. It won’t take long to do this. Reinstall from the Google Play Store. Restart you device after installing Webroot. If all of this does not fix this issue.then would you Submit a Support Ticket and they can certainly straighten this all out for you. This is a Free service with your Webroot Subscription. Webroot Support can definitely fix up your Console. Make sure you have your keycode for the reinstalling Webroot. 

Holler if you need help reinstalling..please note when you reinstall look for the part that said I already have a WEBROOT ACCOUNT.

Thank you @ProTruckDriver for the ping...

HTH

The funny thing is I needed to delete 2 of my mobile devices when I click to remove it doesn’t remove so your not the only one! See what support has to say and I will put in a ticket as well. And this is a phone I don’t have anymore….

Thanks to all.  I will call the support number Friday.

To be honest I didn’t spend enough time trying to find the phone number for support.

Hey @Ssherjj , 

I know that we were PMing a bit earlier about this. Please PM back if you have any further issues. 

Thanks