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How do I change the primary email address on my Webroot Secureanywhere account

  • 29 September 2014
  • 26 replies
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26 replies

Userlevel 7
Hi jkogok
 
Welcome to the Community Forums.
 
At this time there is not a setting where the customer can change the email.  At the moment, the email address is not used just to log into the MyWebroot Account, but it is also tied to the Password Management feature.  Due to the back end structure, I would guess that simply chaning the email address is not as simple as it might appear to be.
 
Your best approach is to Open a Support Ticket and see if a Support Team member can help with this/do the necessary.
 
Regards, Baldrick

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