I’m using Google Chrome web browser and when I input my HP printer URL in order to enable web services, I get the NET::ERR_CERT_AUTHORITY_INVALID saying the site is not secure. Where do I go to allow this site or to tag it as safe?
Best answer by TripleHelix
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+63
Hello
It’s best to Submit a Support Ticket as it could be a simple thing of whitelisting some files in the Webroot Cloud Database.
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.
Thanks,
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