Best answer by Ssherjj
Welcome to the Webroot Community,
Please go here to retrieve your keycode.
Then follow the steps closely to install Webroot when you recieve your keycode!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
- Be sure you add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE) Let us know if it is the Mac version you need
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and DO NOT import any old settings as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again