Question

How do you get this software?

  • 7 October 2019
  • 1 reply
  • 49 views

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I signed up and entered a password. Once I get into my account, I find it impossible to figure out how to install webroot ( click install and I get nowwhere - also click all over the page and it won't work) Finally, i can't get my keycode) Help

1 reply

Userlevel 7
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Hello @Bumster

Welcome to the Webroot Community,

Please go here to retrieve your keycode.

Then follow the steps closely to install Webroot when you recieve your keycode!

  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • Be sure you add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE) Let us know if it is the Mac version you need
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and DO NOT import any old settings as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Please let us know if that resolves your issue?

Thanks,

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