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how to remove asian site from task tray?

  • 19 May 2021
  • 4 replies
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I am running windows 10 on Asus VivoBook Laptop….

recently got two ransomeware threats;

I have an asian site in my task tray;

Getting more ads with every change in screen

HELP

Ran scan….no threats found????

Thanks

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Best answer by TripleHelix 19 May 2021, 20:20

Hello @Jullisand 

 

The best thing to do is Submit a Support Ticket and they will help you sort it out.

 

Technical Support

Webroot Support:

Submit a ticket

Call 1-866-612-4227

 

Thanks,

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4 replies

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I am running windows 10 and Asus laptop;  

I got what looked like Ransomware attack;  successfully closed out of it;

since then, I receive pop up ads with every new screen;

I also have asian “address” in my task tray.

Would appreciate any help out there!

Userlevel 7
Badge +63

Hello @Jullisand 

 

The best thing to do is Submit a Support Ticket and they will help you sort it out.

 

Technical Support

Webroot Support:

Submit a ticket

Call 1-866-612-4227

 

Thanks,

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Thanks for the suggestion!  I did submit a support ticket; got excellent help!  My Best!!

Userlevel 7
Badge +63

Great to hear!

 

Thanks for the Feedback!

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