Solved

How to remove malware - doc001.exe on network ?

  • 10 April 2020
  • 1 reply
  • 60 views

Badge

Hi All,

 

We have detected a malware (DOC001.exe) on our network and even though we do a scan, removal, and re-scan via Webroot, the malware still gets detected after re-scanning and the cycle continues. 

 

I’m looking for a permanent fix or removal of this malware and would be grateful for any suggestions or recommendations

 

 

 

 

icon

Best answer by TripleHelix 10 April 2020, 04:51

Hello @CharlieK 

 

The best thing to do is Submit a Support Ticket and they will help you sort it out.

 

Thanks,

View original

1 reply

Userlevel 7

Hello @CharlieK 

 

The best thing to do is Submit a Support Ticket and they will help you sort it out.

 

Thanks,

Reply