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How to remove malware - doc001.exe on network ?

  • 10 April 2020
  • 1 reply
  • 81 views
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Hi All,

 

We have detected a malware (DOC001.exe) on our network and even though we do a scan, removal, and re-scan via Webroot, the malware still gets detected after re-scanning and the cycle continues. 

 

I’m looking for a permanent fix or removal of this malware and would be grateful for any suggestions or recommendations

 

 

 

 

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Best answer by TripleHelix 10 April 2020, 04:51

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TripleHelix
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Hello @CharlieK 

 

The best thing to do is Submit a Support Ticket and they will help you sort it out.

 

Thanks,

Daniel - Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station"

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