I get an error message when signing in to Secure Anywhere.

  • 27 March 2014
  • 2 replies
  • 297 views

Hey everyone. I get an error message when trying to sign in to Secure Anywhere for Mobile. The error message is: Unexpected Error, URFM997 Key Attachment Exceeded.  What does that mean? It's keeping me from signing in.  

2 replies

Userlevel 7
Hi Jimmyjimmyll
 
Welcome to the Community Forums...http://www.forumsextreme.com/images2/sSig_welcometoourclan.gifhttp://www.forumsextreme.com/images2/sSig_welcometoourclan.gifhttp://www.forumsextreme.com/images2/sSig_welcometoourclan.gifhttp://www.forumsextreme.com/images2/sSig_welcometoourclan.gif
 
We have come across this one before and so the best thing is that I direct you to a thread that will inform you re. your issue.
 
The bottom line would seem to be that you will need to Open a Support Ticket so that Support can take a look at this, given that I don't believe there is any way for a customer to reset or remove keys, and also no way that I know of for any one in the Community (though perhaps a Mod might be able to help @).
 
But before opening the ticket take a look at the above thread as I think it will answer your ..." What does that mean?".
 
Do post back and let us know how you get on/if the issue is solved.
 
Regards
 
 
 
Baldrick
 
Userlevel 7
Hi Jimmyjimmyll,
 
Welcome to the Community!
 
 
Regards,
 
Mike

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