I have a Samsung laptop I have had Webroot on it since I bought it last year. It started running slow so I cleaned up everything and downloaded off of the factory installed Icon on my desktop, " SW updates" It had like 10 updates and as it was downloading it emptied my folders on my desktop and threw thumbnails of everything all over the screen and now I have one dotted line across the bottom of my screen that just now turned into two dotted lines! Any idea on what is going on, I have ran a webroot scan...comes back graphic ram is low but nothing else. Thanks for any help I am technologically illiterate.
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