I must run webroot scan 2-4 times daily to get a complete scan. Anyone else seeing this?
I have been a Geek Squad user for several years. Recently the Webroot scan often aborts. I must run the scan 2-3 times each day to get a complete scan. Failure to run until I receive a complete scan results in my computer running slower. Geek Squad has cleaned the computer, but within 3 days I have the same issue. The only change has been adding Windows 10. Anyone else having this challenge?
Hello jgmcmorris
Webroot Community,
Please follow the steps closely!
Thanks!
Webroot Community,
Please follow the steps closely!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE) Let us know if it is the Mac version you need.
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
Thanks!
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