I need Help

  • 25 August 2016
  • 1 reply
  • 11 views

It looks like webroot was downloaded 3 times on my desktop computer. Why and does that mean I can no longer use my additional downloads on other devices?

1 reply

Hello ?,
 
Welcome to the Webroot Community.
 
It doesn't matter how many times you download or even install Webroot on the SAME computer. It still only counts as 1 license.
You can login to your account's web console anytime to see the list of active computers on your subscription.
If by chance you haven't created a Webroot online account you can find instuctions here.
 
If you need to install on another PC you can you these easy-to-follow instructions:
 
Please follow the steps closely!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for install to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE) Let us know if it is the Mac version you need.
  • Install with the new installer, enter your Keycode.
  • Let it finish it's install scan
  • Reboot once again
 
Hope this info helps, ;)
 
bd

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