Welcome to the Community! Say hello and tell us a little bit about yourself. Please take a moment to review the Webroot Community Guidelines
- 2,042 Topics
- 7,782 Replies
I come through this message to request the courtesy of the Webroot Antivirus Security Support Team, a new analysis of my NEW WEBSITE, the new URL is being blocked on suspicion of false positive.List of affected URLshttps://www.gabrielespiao.pt/http://www.gabrielespiao.pt/https://gabrielespiao.pt/http://gabrielespiao.pt/https://www.virustotal.com/gui/url/a4344ebd4b13137eb7cfd88167a86cdeced05d5b0156e7c03a53cb7dfb78b49e?nocache=1https://safeweb.norton.com/report/show?url=https%3A%2F%2Fwww.gabrielespiao.pt%2Fhttps://transparencyreport.google.com/safe-browsing/search?url=https:%2F%2Fwww.gabrielespiao.pt%2Fhttps://sitecheck.sucuri.net/results/https/www.gabrielespiao.ptYours sincerelyMarcos Almeida
Icon There is an icon on the task portion of my computer which looks like 2 squares, one black another which partly superimpose the black square is see through whitish that wnen cliked opens to Webroot. Why?
There is an icon in my task bar that looks like 2 squares, one black, the other see through whitish superimposing the black that opens to Webroot when clicked and I cant delete or remove from task bar, why?
Hi Community,Our Business Endpoint Protection is scheduled to renew next week. I no longer have a company credit card to renew, however the only option I see using the online renewal is to pay via credit card.I sent multiple emails and left several voice mail messages at Webroot over the last few weeks and even opened a ticket to see if I could get someone to call me. The support people just say to contact sales and that they will have a salesperson contact me. Nobody at Webroot has contacted me yet? Any thoughts? This is very weird?
I play an online casino game. While in the middle of playing one of the games the screen suddenly goes black even though I am still logged into the casino game. When the reload button comes on it will not reload. I have to exit completely and sign back in to the game. So far this black screen has not affected any other action.
I just had a bogus flashing warning on my browser window about my system being compromised. Thanks (once again) to Webroot for protecting my system! There are a lot of scams going on out there and it is a blessing to have RELIABLE security on my PC. Thanks for all the great work and have a great holiday season! 😘
On occasion a review of account details with Webroot is preferred for security………… After the insertion of the email registered along with the password, the next block asks for an authentication code……….. When entering the security code the process blocks out the entries, then after three attempts forces a 15 minute lapse………. If a corrective entry is made during the Forgotten Password function, the process remains the same and will not allow valid entry………. Apparently there is a missing link to gain access for reviewing the WebRoot account…..
Hi I am enquiring if the address associated with my Community Profile can be changed to another email address? I am happy to raise a support ticket but I just thought I would ask the question in the Community before raising a support ticket.I want to close the email account as it was exposed in the Optus Data breach.Thank you.
3 days ago Adobe reader failed and gave a message saying the .dll in the title was not available. I couldn’t fix that after trying for hours. I finally restored my entire C:\ from a backup I had from June.Everything worked although some files I had created since June were missing.Today I am back to getting that same message from Adobe Reader.I went to UN-install Adobe reader, sorted by date of install and discovered that yesterdayFirefox had installed “Mozilla Maintenance Service” and “Mozilla Firefox”.My Webroot scan does not report any problem.This is a Windows7 Pro system. Any thoughts or ideas? Thanks,Dan
I noticed the Green check marks that appear during searches were missing so I went to the Windows Icon to get to webroot and I had two listings for webroot I deleted one because I thought that the older one was a duplicate or older version. But the webroot that is left is not a shortcut to open the webroot app. When I turn on Computer I get a windows menu box that says how do you want to open file. I think that is the webroot that I have now but it never opens I tried deleting the webroot that shows up in my computer but it will not delete and says there needs to be an app to delete I tried to download Webroot again from internet but it did not open and so I would click on the download and then it would just make copies and so I had like five copies then I tried to delete these copies PLease help thanks
Received an email from a close friend with message about linked photos. Link took me to a website about Oprah. When contacted, friend said he did not send email. Upon inspection, found several other similar emails in Span folder from same friend. Question is, if there was a malware or other bad thing attached to the email, can Webroot detect and clear it?
I have Webroot with Geek Squad as they only sponsor Webroot and Trend Micro.I also have Malwarebyte Premium.I have a computer and several years back Geek Squad informed me that they do not sponsor Malwarebyte and it was removed from my computer.I get 3 devices with the Webroot package from Best Buy or Geek Squad.I kept the Webroot on both of my smartphones with the Malwarebyte Premium.My Lg X Charge is getting too old to update so I am going to recycle it.I also have a very Cheap Free Government phone with Assurance Wireless it is a UMX U693CL.This phone has little Memory and very slow upload and download times.I was planning on canceling the Malwarebyte Premium to clear up some space with the memory.However Webroot recently updated the Android App.The new App is basically just the Google Chrome Browser with a scan.The scan is very fast yet it does not show what it is scanning or the results of the scan.The new App also has no Dashboard to show if my shields are on or anything at all.
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.