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Hello Everyone! My name is Robert and I am new to this communty. I have tried everything from Norton to McAfee, and even Kaspersky with limitied to no results in protecting myself from malware and spyware that has bogged down both my desktop and laptop systems. I am hoping that this free 15 day trial will help me with making my decision with my antivirus needs. Webroot has recieved high marks with most of the pc community and I hope that I can now stop shopping for antivirus software FINALLY! I am however experiencing problems intalling webroot on my desktop though... It keeps disconecting from the internet with the usb wifi adapter that I am currently using. I guess I will have to move my modem into the office and plug it dirrectly in to see if it actually is a dropping out problem or maybe a nasty virus that is keeping me from installing webroot... I will repost my results and let you guys know... Untill then, I saw your tour video and yo
Best Buy Geek Squad tells me I don't need AV on the Surface 2 I just bought. They say the OS isn't important enough for hackers to be interested in and there's not enought Surface 2 out there to be worth the hackers time. Can I put Webroot on my Surface 2 and do I need it?
HI to you all and so impressed with Webroot. It just doesn't seem right how few resources this thing uses. It must be breaking some kinda Moores law. Less of the Moores Law I guess.That should be funny but now it's on the page I'm not so sure. I'll just get used to it. Like I had to get used to late coffee and skinnyies and flat whites all that kinda thing. Seriously it's great. The best so far and that's saying sumthing 'cause I think I've now just 'bout tried them all.
Hey Y'all! I am new to Webroot and I have been trying to install a couple programs onto my computer but I can't. I can download the file but it wont open and install. One time Webroot popped up and said something, unfortunately I didn't write it down and I have a very bad memory, and then I could not install the program. Please help! Thanks in advance!
I’m an artist with little knowledge of computers so any help would be very much appreciated. I run security Anywhere and I think it’s a great system, just lately it detected a virus which it quarantined and then removed. My problem is when I run system analyzer I keep getting the message in the threats section ‘There is one active infection on your computer’. I’ve run a scan and its shows I do not have an infection – HELP!!!
Hello all, I am brand new to Webroot. Having concern about Webroot protection or lack of for WindowsEdge, I added the 2 MicrosoftEdge files to the Application Protection list as per Baldrick's post of 3/22/16. When I do that I am unable to execute Edge. I then changed their settings from "Protect" to "Allow" and I am able to execute Edge. Is this advice from Baldrick still valid, and, if so why can't I execute Edge using the "Protect" setting?
Hello everyone, I just joined the community today. I got my laptop yesterday and installed my WebRoot Anywhere on it too. I have WebRoot for 3 devices and so far it's on 2 of the devices that I want covered by it. My sister's laptop doesn't have a disk drive so I can't put the WebRoot dick in there until she barrows an external disk drive from a friend. I had trouble on the Desktop with getting my yahoo mail to open mail but I think it's due to there being too much unused programs on it. Anyway, I am glad that there is a WebRoot Community for people who want to get help with things that they might be able to fix themselves with abit of talking to GEEKSQUAD and WebRoot operations managers. Sincerely,
I renewed my webroot last night and have not recieved my confirmation email with what im guessing should be a new keycode?? i purchased my laptop and got the webroot with it that had the free trial and it expired yesterday so i clicked the box within the webroot file that said "Renew Now" and i entered all my payment info and recieved payment confirmation, but no email as of today. is the keycode that came with the webroot not the correct one? im not sure what is going on, but i really like this product and am in need of some answers as to why wouldnt the keycode that i entered originally that was on the box not work now?? And most of all when can i expect to get an email sent to my husbands email with the new keycode if that is the case? Thank you. Heather
Hi Guys, My Webroot security is up for renewal..........can I just ask.....is the ‘complete’ the best package to have??......... Just to refresh so you don’t assume I’m some sort of joker (and to those who don't know).......I'm bedbound, chronically ill from a virus, contracted 3yrs ago following a routine tooth op. It entered my brain and central nervous system and has affected all my systems and organs...... My laptop is now literally my whole world. However, I’m not up to complex answers. I just didn’t want anyone at a quick glance to think it was a shallow or trivial question, without knowing the facts. :$ Unfortunatly I can’t keep up to all security information as my cognition is impaired and fluctuates greatly. This will be my 3rd year of Webroot security and I greatly appreciated being excepted into the community (though are can’t participle as often or to the level that I would like) but where I can ask dumb question……. And it be OK
Hi, I guess forgot my manners. Let me introduce myself. I'm Amit. I love to study Science and the art of fighting. I'm from Parallel Universe. I change my setup as I wish. I've tried nearly every security app out there in the last few years. I'm a kind of selfish. I don't like to help others like teaching them or guiding them. I like to learn from others. Take their knowledge and fill my bowl of knowledge even more. Well that's all. Have a nice day! Best Wishes, Amit
I have been visiting the community for about a year and finally registered. I want to thank all of you for your posts, input, suggestions and solutions. Webroot is an excellent product and this community has been a great source of information. Like many other Webroot users, I have had my share of issues. Tech support has been great, This community is great and so many of the community managers, leaders etc have solved so many issues and helped many people as well. KUDOS to all of you!
For those of you who are having issues with the Password Manager and the message "email address unknown" I myself am having the same issue. I believe that I installed the webroot on my Iphone as a trial and then purchased it and installed it on my computers at home. There were two keycodes registered in my account. I believe the issue could be resolved if the account was totally deleted and allowed to be re-setup. I sent an email to start a service ticket with a couple of responses back but still no resolution. I think because I enstalled a trial using one keycode that the application is looking to that key code for use with the password manager.
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