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- 2,048 Topics
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Best Buy Geek Squad tells me I don't need AV on the Surface 2 I just bought. They say the OS isn't important enough for hackers to be interested in and there's not enought Surface 2 out there to be worth the hackers time. Can I put Webroot on my Surface 2 and do I need it?
HI to you all and so impressed with Webroot. It just doesn't seem right how few resources this thing uses. It must be breaking some kinda Moores law. Less of the Moores Law I guess.That should be funny but now it's on the page I'm not so sure. I'll just get used to it. Like I had to get used to late coffee and skinnyies and flat whites all that kinda thing. Seriously it's great. The best so far and that's saying sumthing 'cause I think I've now just 'bout tried them all.
Hey Y'all! I am new to Webroot and I have been trying to install a couple programs onto my computer but I can't. I can download the file but it wont open and install. One time Webroot popped up and said something, unfortunately I didn't write it down and I have a very bad memory, and then I could not install the program. Please help! Thanks in advance!
I’m an artist with little knowledge of computers so any help would be very much appreciated. I run security Anywhere and I think it’s a great system, just lately it detected a virus which it quarantined and then removed. My problem is when I run system analyzer I keep getting the message in the threats section ‘There is one active infection on your computer’. I’ve run a scan and its shows I do not have an infection – HELP!!!
Hello all, I am brand new to Webroot. Having concern about Webroot protection or lack of for WindowsEdge, I added the 2 MicrosoftEdge files to the Application Protection list as per Baldrick's post of 3/22/16. When I do that I am unable to execute Edge. I then changed their settings from "Protect" to "Allow" and I am able to execute Edge. Is this advice from Baldrick still valid, and, if so why can't I execute Edge using the "Protect" setting?
Hello everyone, I just joined the community today. I got my laptop yesterday and installed my WebRoot Anywhere on it too. I have WebRoot for 3 devices and so far it's on 2 of the devices that I want covered by it. My sister's laptop doesn't have a disk drive so I can't put the WebRoot dick in there until she barrows an external disk drive from a friend. I had trouble on the Desktop with getting my yahoo mail to open mail but I think it's due to there being too much unused programs on it. Anyway, I am glad that there is a WebRoot Community for people who want to get help with things that they might be able to fix themselves with abit of talking to GEEKSQUAD and WebRoot operations managers. Sincerely,
I renewed my webroot last night and have not recieved my confirmation email with what im guessing should be a new keycode?? i purchased my laptop and got the webroot with it that had the free trial and it expired yesterday so i clicked the box within the webroot file that said "Renew Now" and i entered all my payment info and recieved payment confirmation, but no email as of today. is the keycode that came with the webroot not the correct one? im not sure what is going on, but i really like this product and am in need of some answers as to why wouldnt the keycode that i entered originally that was on the box not work now?? And most of all when can i expect to get an email sent to my husbands email with the new keycode if that is the case? Thank you. Heather
Hello everyone, I am here to introduce myself. I am new here because my computer and email were recenly hacked. In addition, when I called my internet and email service provider about the incident, they were vague about having some issues as well. I did have a McAffee installed that was provided to me by my internet service provider but somehow it did not protect my laptop or email. I had realized my computer was hacked when I started getting many, many phone calls from scammers...they even called my family saying I had criminal charges pending against me if I didn't pay for a payday loan I never took. They even had my last 4 of my SS. In any event, it's been a very long week and a half of hard work of changing all of my passwords, cleaning my email accounts, etc. I took my pc to Geek Squd because I am not tech savvy. They reset my laptop to factory setting and installed Webroot. Since, I've done a lot of research about protecting myself in this e
Hi Guys, My Webroot security is up for renewal..........can I just ask.....is the ‘complete’ the best package to have??......... Just to refresh so you don’t assume I’m some sort of joker (and to those who don't know).......I'm bedbound, chronically ill from a virus, contracted 3yrs ago following a routine tooth op. It entered my brain and central nervous system and has affected all my systems and organs...... My laptop is now literally my whole world. However, I’m not up to complex answers. I just didn’t want anyone at a quick glance to think it was a shallow or trivial question, without knowing the facts. :$ Unfortunatly I can’t keep up to all security information as my cognition is impaired and fluctuates greatly. This will be my 3rd year of Webroot security and I greatly appreciated being excepted into the community (though are can’t participle as often or to the level that I would like) but where I can ask dumb question……. And it be OK
Hi, I guess forgot my manners. Let me introduce myself. I'm Amit. I love to study Science and the art of fighting. I'm from Parallel Universe. I change my setup as I wish. I've tried nearly every security app out there in the last few years. I'm a kind of selfish. I don't like to help others like teaching them or guiding them. I like to learn from others. Take their knowledge and fill my bowl of knowledge even more. Well that's all. Have a nice day! Best Wishes, Amit
I have been visiting the community for about a year and finally registered. I want to thank all of you for your posts, input, suggestions and solutions. Webroot is an excellent product and this community has been a great source of information. Like many other Webroot users, I have had my share of issues. Tech support has been great, This community is great and so many of the community managers, leaders etc have solved so many issues and helped many people as well. KUDOS to all of you!
For those of you who are having issues with the Password Manager and the message "email address unknown" I myself am having the same issue. I believe that I installed the webroot on my Iphone as a trial and then purchased it and installed it on my computers at home. There were two keycodes registered in my account. I believe the issue could be resolved if the account was totally deleted and allowed to be re-setup. I sent an email to start a service ticket with a couple of responses back but still no resolution. I think because I enstalled a trial using one keycode that the application is looking to that key code for use with the password manager.
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