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Hello,I am trying to view the following link https://community.webroot.com/business-product-releases-26/webroot-console-6-0-and-webroot-security-awareness-training-347158 and I am getting the following error:You are not authorized to view this page.Here is what I have done when using MS Edge browser and other browsers using windows 10 pro:Clear the cookies and history Check if the browsers are all up to date.Any suggestion how to get this to work?Thanks
Hello, I was wondering if someone could help me. Some weird things have been happening to one of our kids school computers.nightly a window of our files pops up even when it is sleeping one time an inappropriate pop up popped up everytime i log on to the computer 2 edge windows pop up automatically.Web root does not show any viruses on the computer. All windows updates have been installed. Thank you for any help repairing the problem.T
Hello,I an currently using windows 10 pro and MS edge and successfully sign to the webroot community forum but after follow steps using the same email address and password I am unable to login to my.webrootanywhere.com.The error I get is always username and password does not match but I am sure it is correct. I have tried clearing my cache and cookies and still the same.How do you fix this? To log in to your account in the SecureAnywhere website:Open your browser to the SecureAnywhere website at my.webrootanywhere.com. In the Log in window, enter the email address and password you specified when you registered. Click the Log in button. At the personal security code prompt, type the requested characters and click the Log in button. This personal security code was defined when you created a Webroot account. Every time you log in, SecureAnywhere will require this extra security step. Be aware that it prompts for two random characters of your code. For example, if your code is 12345
Hello,I am a new user using Webroot security anti virus software since Friday so I am still learning all this and the webroot secure anywhere website.and the software.From the following link: 22 Webroot Reviews and Complaints @ Pissed Consumer I see that there are many complaints and would like to know has most of these issue been resolved or are they still ongoing.Thanks
I downloaded and ran: SNIP which wasn’t able to deleteWRData folder. I uninstall Webroot, rebooted and tried uninstalling WRData manually from the %programdata%folder but received a message that it couldn’t be removed because it was in use by another people.Now, neither "scan individual file" or "erase file with Webroot" is working.I've used Webroot for years and this has never before happened.
Am not able to login to Backup & Sync, it says my user name or password is invalid yet I use the same name (email) and password and login the the main web site. Have shut down Webroot and restarted it with the same message. Next I installed several older versions with no difference. J.O'B. Dave
I originally posted over four months ago under the heading ‘Email service attack ?’ with my Android Samsung Galaxy A50 showing problems Since then I have continued having problems with both my mobile and desktop.ALL scans come back as clear and green, (phone and desktop) but I am not entirely convinced.I use LastPass, and this has been targeted , I have changed the master password and latterly downloaded a recent critical windows update to my desktop (Operating 8.1) which has improved matters somewhat.I feel as though I am being set up for a hit and run attack and feel extremely vulnerable Just read an article about Trojan Teabot which rings a few alarm bells with parallels to the behaviour I am experiencing, I am now wondering if I have been infected by Teabot or similar.Any advice would be hugely welcome thanks in advance Roadhog1
I have a new laptop and I have used webroot forever on my computers but I am having trouble uploading files and downloading files from/to google chrome.I also cannot open links from my outlook emails??Please help this is quickly becoming more than frustrating.
I have a subscription to Webroot Secure Anywhere and I have 94 days before it expires. I understant that LastPass Password Manager comes with this program at no extra cost, but every time I try to activate, it brings me a page where I have to purchase it. Does LastPass come free with my subscription or not, and if so, how do I activate it without repeatedly being taken to a billing page? Thank you!
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