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- 2,033 Topics
- 7,762 Replies
Right click "scan this file" is missing
I downloaded and ran: SNIP which wasn’t able to deleteWRData folder. I uninstall Webroot, rebooted and tried uninstalling WRData manually from the %programdata%folder but received a message that it couldn’t be removed because it was in use by another people.Now, neither "scan individual file" or "erase file with Webroot" is working.I've used Webroot for years and this has never before happened.
Trojan on on my phone and Desktop?
I originally posted over four months ago under the heading ‘Email service attack ?’ with my Android Samsung Galaxy A50 showing problems Since then I have continued having problems with both my mobile and desktop.ALL scans come back as clear and green, (phone and desktop) but I am not entirely convinced.I use LastPass, and this has been targeted , I have changed the master password and latterly downloaded a recent critical windows update to my desktop (Operating 8.1) which has improved matters somewhat.I feel as though I am being set up for a hit and run attack and feel extremely vulnerable Just read an article about Trojan Teabot which rings a few alarm bells with parallels to the behaviour I am experiencing, I am now wondering if I have been infected by Teabot or similar.Any advice would be hugely welcome thanks in advance Roadhog1
Cannot upload or download files using google chrome??
I have a new laptop and I have used webroot forever on my computers but I am having trouble uploading files and downloading files from/to google chrome.I also cannot open links from my outlook emails??Please help this is quickly becoming more than frustrating.
Webroot Password Manager free???
I have a subscription to Webroot Secure Anywhere and I have 94 days before it expires. I understant that LastPass Password Manager comes with this program at no extra cost, but every time I try to activate, it brings me a page where I have to purchase it. Does LastPass come free with my subscription or not, and if so, how do I activate it without repeatedly being taken to a billing page? Thank you!
Chrome browser started saying it's "managed by your organization" IS THIS CAUSED BY WEBROOT??
Almost all internet references say that when a browser indicated it is “managed by your organization”, and you don’t have an “organization” then it’s likely a case of malware or PUA hijacking. Not only does Chrome (recently updated) say it’s being “managed” elsewhere, there is a blank page at “chrome://management/” . Is this browser “managed by your organization” notice caused by my installed Webroot app? Thanks,
Message displays every time I log onto my computer
For the past week, every time I log onto my computer, a message is displayed from Webroot asking if I want to allow it to make changes to my computer. It doesn’t appear that anything is being changed--just the annoying message is displaying. How can I get this to stop?
renewal keeps going back to best buy!
3 years ago, purchased through Best Buy new computers and paid for the Webroot, then renewed. After the first year, had to keep getting best buy to stop auto renewal and tried to go through Webroot, but every year its a problem and I just want someone at Webroot to tell me ( yes I sent email and they act like they have no idea what I am talking about) to tell me how to do this as a clean deal from ONLy webroot. I will end up cancelling my Webroot this year if it happens again, I am sick and tired of getting email from best buy claiming they are charging me and then trying to deal with getting it straightened out. PLEASE TELL ME ONCE AND FOR ALL WHAT IS THE PROCESS TO JUST BUY /RENEW WEBROOT THROUGH WEBROOT WITHOUT ANY THING TO DO WITH BEST BUY ( I CANCELLED MY BEST BUY STUFF LONG AGO) OTHERWISE I WILL CANCEL OUT OF THE WHOLE WEBROOT FIASCO!
EMAIL PASSWORD - HOW TO PROTECT AND DEFEND
Hello - I receive notifications by additional security I have if and when my email password is found on the web. I change it keeping it strong with numbers, special characters, letters - upper and lower case using the max amount possible. Have cable connected to Secure Wi-Fi (on) and use other devices on it. This security covers monitoring service that works 24/7 and checks different avenues that hackers and thieves use but it does not cover file sharing. What are examples of file sharing? Email extensions I have are Webroot with Web Threat Shield and Adobe Acrobat but greyed out . These are the only two. Can Adobe see and change information on sites? The reason I ask is because I have a lot of .pdf files on Adobe Acrobat. Am very careful about “Phishing” and know what to look. These are sent to spam, blocked, and reported. I use 2-way verification when available but do not use password managers. I change all my passwords very frequently using strong passwords. Am I missing somet
Difficulty logging into Webroot - frustrating.
When I go to the Webroot login site, I fill in my email, my password and then at the next page I’m asked for two specific characters from my security code. So I do that and the next page comes up telling me that I am now logged OUT. Anybody have an answer? I’ve exhausted a bunch of possibilities and can’t get to the bottom of this. I’ve seen this complaint before - is there a problem with Webroot? Scary for a security outfit if there’s a glitch!
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