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Sirs or Madams: i'm new to this forum and new to Webroot. yesterday one of my office pc's running windows 7 received the Idle Buddy trojan. i tried cleaning it off with malware, it appeared to work but then I was eventually directed by a tech friend to your site. I did install and run webroot. How can i be sure that Idle buddy is completely removed from the computer? Thanks.
New member with a quick question and observation.
Greetings all, I am a newer WR user and have been enjoying the product since installing it on my windows 10 computer. Has anyone experenced a windows message center message which looked just like the MS store pop/slide out from the right lower part of the screen? I was using Edge, doing a gereral search and recieved two the other day and contacted support which told me that there are no Extensions yet for Edge. It looked very real but ignored it and looked on teh MS Store site and didnt see anything, that's when I contacted support for advice. What was interesting, it was not in the message center when i looked at recent messages. Just wanted to let all know to beware of this, and if anyone else has experenced this too. Kind of scarry sites can identify wat kind of antivirus you are running.
New to the community
Hi everyone: My name is Gerard from San Francisco. Have been a Webroot user for years. I have the Webroot Everywhere and just recently installed the new Webroot Wifi Security and App on my Tablet and PC. One question I do have is; Do I leave it connected all the time or do I connect and disconnect? If the answer is not to leave it connected, then when do I connect and disconnect? I have 5 devices including one PC Laptop. Best regards, Gerard
Longtime user, first time poster.
Never had an issue with WR. Today my sons macbook was acting strange and I wanted to download webroot for Mac. I went online and found what I thought was a web root site and attempted a download and got an error code with a number to call for tech support. 1-877-339-7787 long story less long, I think this is a scam. They want $299 to fix the network Trojan horse they said was on my computer. They seemed legit, but something sounded phishy. sadly, I let them access not one, but two computers. A Mac and a pc. As soon as my spideysenses started tingling, I jerked the modem cable and shut down the network and computers. How screwed am I?
New to the community
Hi. I'm Richard and have been using Webroot for about a year on my Mac and a PC. Have a question. Several wks ago received an email to me, from me basically saying (loose paraphrase) "Hi. I am the hacker who hacked your email. Have installed all kind of virus, malware, worms, etc. Pay me $900 in bit coins within 48 hrs" Normally my knee jerk response to phishing emails is to hit the delete button but this one included a password (hadn't used it for a yr or more) so it made me nervous. Ran Webroot, a malware prog and had a deep scan done to boot. Found nothing. Changed what seemed like 10 million passwords. Still a little parinoid due to the old password contained in the original email. Anyone run ito this type of email before and if yes did it cause any problems.
I bought a switch from Tripp-Lite that allows 2 computers to share a single printer. This switch can be triggered between the 2 computers either manually or automatically. The automatic mode detects the origin of a print command and switches between computers, as required. Webroot says that the installation EXE that implements the switching action (EXE came on a CD in the delivery box) is corrupted with this malware: [b]W32.Trojan.Bumat[/b] Thus I did not run this EXE. Instead I downloaded the installation driver from Tripp-Lite's website, but Webroot shows that it too is corrupted. Am I probably seeing a false positive? Is W32.Trojan.Bumat harmless, or is it virulent?
Error code: MOZILLA_PKIX_ERROR_MITM_DETECTED
Greetings, I am new to this forum. Do you know how to reconnect to Firefox? Chrome and Opera are fine ... but Mozilla is NOW giving me the error: "Your connection is not secure" Here's an image: [url=https://prnt.sc/l0y3y9 ]https://prnt.sc/l0y3y9 [/url] Here's part of my error log: [url=https://prnt.sc/l0xyur ]https://prnt.sc/l0xyur [/url] Here's a link I found -- seems I need to add an exception to webroot??? [url=https://support.mozilla.org/en-US/kb/error-codes-secure-websites]https://support.mozilla.org/en-US/kb/error-codes-secure-websites[/url] Express VPN wasn't able to get me reconnected ... even after turning off Windows Firewall ... so I turned it back on. THANK YOU SO MUCH FOR THE HELP! Blessings, Mary
Help! Running small hotel-like situation. Two ISPs, mix or Airport Extremes and Orbi mesh wifi
Help! Current webroot user here, wondering if there's a product that might fit. Your advice is appreciated. Operating a bed-and-breakfast. Worried my rotating number guest users might misbehave on my wifi networks. Mostly concerned about pirated movies and illegal porn. Setting: 4 Apartments. International guests who seem perfectly harmless, no problems so far. Internet used for work and pleasure, streaming, etc. Guest Networks: 2 ISPs (cable, Fios). 2 Airport Extrmemes, 3 Orbi mesh devices. Running wifi in "guest" mode on both Orbi and Apple setups. Want: Set and forget. Unobtrusive. Not too expensive. Reliable. Not too limmiting (won't elimate adult websites). Do not want: Vigilant upkeep requirments, something that slows, anything that occasionaly breaks our networks (I'm not always around to trouble shoot). Any ideas? Thanks
So i was playing roblox i dont remember how but i blocked roblox by accident when it said that this file is trying to connect to the internet. Not it wont let me play it now i have tried alot of things but it is not working can someone please help me. And also this is the message i get[img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/34103iDEA9CD10828D316A.png[/img]
Webroot prompted the "this file is trying to install itself every..." with the following file netcfgnotifyobjecthost.exe. In a moment of unattentiveness I clicked on block or disable. Now I'm getting all kinds of errors and after a while my laptop automatically reboots on startup because of an error. I'm able to start windows in safe mode. Does anyone know a way to fix this? Unblock this? I think it has to do with registry. Thanks in advance.
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