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- 2,091 Topics
- 7,749 Replies
new to the community...help, please :)
Hello! I'm Mary and have been using Webroot internet security plus (version 18.104.22.168) for a couple of years. The renewal offer (through Best Buy) expired a month ago---oops. I bought a new physical copy (from Best Buy). So, do I unistall the expired one, then install the new one?
***** HELP !
SOMETHING TOOK OUT MY WEBROOT ! I bought and installed it in February and now each time I try to use it it says my subscrpition EXPIRED ! I tried a re-install = didn't work. I belong to M.A.R.S. ( MARS is an acronym for Military Auxillary Radio Service ) and I NEED my Webroot ! [b]OBVIOUSLY Webroot has been compromised by something that an update hasn't (yet ) caught up to.[/b] [b] [/b] [b]I would greatly appreciate any help to rectify my situation.[/b] [b]Thank you for your time and consideration.[/b] [b]Sincerely,[/b] [b] Ron [/b] [b] [/b] [b]EDIT: Removed full name and Email Address to protect the users privacy. [/b]
Just wanted to say hello to everyone, I bought Internet Security over the weekend after personal recommendations from friends and great reviews online I have read. So far i love it and am very pleased to have switched from Comcast's free Norton application suite. glad to be here! :D
my Nme is Angelika and I am also a newbie
and not the GREAT Expert..so I have to learn quite a bit... any idea why some programs do NOT download properly and some do ?? As an example some of my last XP updates don't download... or I could download REVO Uninstaller and CCleaner..but NOT " Should I remove it"...tried everything what They said, shut down Webroot, Windows Firewall..but the Install procedure did not finish... what is it I have to watch for ?? Thanks Angelika
Hi, My name is Carol and I am new to the Community
I started using Web Root this year and want to learn about it and how to get the best out of what is offered. My computer skills are fairly good but I still can get stumped by something that should be simple. I am looking for help now. I hope someone out there can help me or at least advise me where to go for help. I use Windows Live Hot Mail and several weeks ago- after composing and sending two messages out- I got an error message, 3204. Can not send or receive... I have struggled with looking for an answer to fix this and it seems so many of the sites that offer support also want money.... It was suggested I disable the firewall- would that work? Any help is appreciated... Looking forward to learning from you all. Thanks, Carol
Windows issues support
Hi i am very happy to be acepted in this comunity and to learn about webroot i feel secure and i think i work better than another security products. I see very interesting options t remove malware as a scripts and i see another options to revert malware effects. I see your support and your forum voluntaries are too active. I am impressed. Its like live chat but whith no prefabricated answers and whith solutions. Incluse one guy test a software for me and bring me peace on mind but i have a philosofy and want to share whith you. I think too much security companies take care of desinfection process and prevention process, but generates more problems than they solve for example FP or system files who they deleted as in mexico says "A diestra y siniestra" to refer whitouth thinking. MSE blocks chrome sometime, Mcafee inutilizes too much computers whith an update. Kaspersky relees a signature who other companies copies and crash computers. I think they dont care about windows well fun
Hi, I am fedupWmachines :@ ; all of them; and then some! But I need them and there is still much about them I love. So, I am here to learn. Probably ask lots of questions. Am non-tech, but was techie(over 25 yrs ago:D) so kinda starting over. Have had some kind of PC for a good 25 yrs, added games, phones, tablets (most recent), laptops, etc....and been with Webroot quite a long time. For now I'll do some more browsing, which is what I was doing before I registered. Decided it was time, since I have looked the site over before and learned quite a bit! THANKS. TTYS:D
Newbie password management protocol question
Hi, folks, I'm new here. I'm technically capable, but not knowledgeable about security. Is it OK to save my Secure Anywhere login credentials in the WSA password manager? I set up two-factor authentication on my account, if that makes a difference. Thanks, LauraB
Renewing my security package
Hi Guys, My Webroot security is up for renewal..........can I just ask.....is the ‘complete’ the best package to have??......... Just to refresh so you don’t assume I’m some sort of joker (and to those who don't know).......I'm bedbound, chronically ill from a virus, contracted 3yrs ago following a routine tooth op. It entered my brain and central nervous system and has affected all my systems and organs...... My laptop is now literally my whole world. However, I’m not up to complex answers. I just didn’t want anyone at a quick glance to think it was a shallow or trivial question, without knowing the facts. :$ Unfortunatly I can’t keep up to all security information as my cognition is impaired and fluctuates greatly. This will be my 3rd year of Webroot security and I greatly appreciated being excepted into the community (though are can’t participle as often or to the level that I would like) but where I can ask dumb question……. And it be OK
New community member and I have a problem
Hi, my name is Bill and have used Webroot for several years. Recently I installed Ninite Updater and during one of its initial checks I think I had Webroot block its attempt to update. I was able to undo that at the time but have forgotten what I did. Now I can only briefly shut down the firewall to allow it to update and then turn the firewall back on. I guess I need to know what I did before and how to deal with this in the future. Did I mention I am 62? Thanks, love the product, Bill (40wnks)
Blocked malicious website
I have had Webroot SecureAnywhere Complete for about two weeks. So far, it has been good. I do have a question I can't find the answer to, I have looked in the user guide, on the forum etc. When the software blocks a website because it is classified as malicious, a message and a screen appears and the only option I can select is to continue. The message is orange on black. What do I do to leave this site I have been signing off the internet. I hope I have explained this well enough. I would appreciate any help.
Hi my name are alberto but my friends call me kevin or proff aktiff i am software tester from hispasoftware and work in social research and investigation on antropologic social, i am not good for english but i try to do my best i want to be a part of this active comunity and contribute to help members as you help me
New to the Community & have a question
Hello, I'm Mike from Ohio. I've been using Webroot for our home PC for several years now and really like it. However, I have a question...maybe a concern. Originally, I purchased "standard" Webroot (shows as a purple icon with a green-yellow-orange-red dot inside indicating status of the updates). Then, after being offered an upgrade to Webroot Secure Anywhere, I opted to upgrade and use that product. For the longest time, the two products co-existed on my PC. Within the last couple of days, the original Webroot icon will no longer update itself and show a "green" dot indicating that it's fully up-to-date...the dot only shows "red" -- I'm guessing a very bad sign. The Webroot Secure Anywhere window continues to show that I'm protected and there are no active threats on/against my PC. Should I be concerned? Should both products be on my PC at the same time? Any help is much apprectiated.
Allow me to introduce myself.
Hi all :) My name is Herve Conte de Montbrial and i live in the south of France, more precisely in Aix en Provence, a university town such as Cambridge or Oxford in England. I'm often abroad because of my job in a famous French company. I'm very happy to join the Webroot Community and meet up with friends from Wilder's, in particular Daniel (Triple H'elix SuperMan lol) Cheers, Herve
Hi, I'm beagle1957, former internet tech support specialist for a couple of cable/internet providers in my local area. Just installed WSA Complete yesterday and had to use tech support & the community forum to fix an access problem with Password Manager - VERY impressed with both! Looking forward to contributing to the forums!
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