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Hello, I'm Mike from Ohio. I've been using Webroot for our home PC for several years now and really like it. However, I have a question...maybe a concern. Originally, I purchased "standard" Webroot (shows as a purple icon with a green-yellow-orange-red dot inside indicating status of the updates). Then, after being offered an upgrade to Webroot Secure Anywhere, I opted to upgrade and use that product. For the longest time, the two products co-existed on my PC. Within the last couple of days, the original Webroot icon will no longer update itself and show a "green" dot indicating that it's fully up-to-date...the dot only shows "red" -- I'm guessing a very bad sign. The Webroot Secure Anywhere window continues to show that I'm protected and there are no active threats on/against my PC. Should I be concerned? Should both products be on my PC at the same time? Any help is much apprectiated.
Hi all :) My name is Herve Conte de Montbrial and i live in the south of France, more precisely in Aix en Provence, a university town such as Cambridge or Oxford in England. I'm often abroad because of my job in a famous French company. I'm very happy to join the Webroot Community and meet up with friends from Wilder's, in particular Daniel (Triple H'elix SuperMan lol) Cheers, Herve
Hi, I'm beagle1957, former internet tech support specialist for a couple of cable/internet providers in my local area. Just installed WSA Complete yesterday and had to use tech support & the community forum to fix an access problem with Password Manager - VERY impressed with both! Looking forward to contributing to the forums!
Hi all ~ & where to start? Born and raise in Hamburg, Germany just when The Beatles hit the big times. Cool place to grow up. By twists of fate I am now in Stockton, California and looking to survive working on all sorts of platforms (have avoided droid so far) and different vintages. Thanks for letting me say "hello"!
Hey Y'all! I am new to Webroot and I have been trying to install a couple programs onto my computer but I can't. I can download the file but it wont open and install. One time Webroot popped up and said something, unfortunately I didn't write it down and I have a very bad memory, and then I could not install the program. Please help! Thanks in advance!
Hello, I am brand new to Webroot. I think I have SecureAnywhere Plus. It does not say that on the box but buy comparing the different looking boxes it looks like plus. Geek Squad installed it on one of my laptops and gave me the Secure Anywhere box and CD. It was very easy to install this program on my other two laptops. One is my wife and one is a very small Asus I have text to talk on. I was injured in the Iraq war and can not make a sound or talk. My computers are my communication. I nerver heard of Webroot until the Geek Squad installed it on the first computer. I like how fast it is but I still can't get over the fast scans. My question is does Webroot Plus have a spam filter and is the complete version better than the Plus version. Thank you so much. I will keep reading here and the Blogs so I can learn this program as fast as I can. Be Safe Danyel
I can't sign in to password saving on browser and into my account if I want todo any thing it says to try again later. And so far I haven't found a way to contact any one. I've been trying to do this for a while, so many companys when you have problems they have run you around web sites. Not saying web root is that way.
Hi! A "potential threat" warning popped up on my screen from "Microsoft Security Essentials Alert". I scanned my laptop twice using Webroot and their was no threat. What is this?: [url=http://gk023pcv.antimalware-pro-2014.in/index.php?key=f04f74c5a94766a421f8a2acd1f4f790]http://gk023pcv.antimalware-pro-2014.in/index.php?key=f04f74c5a94766a421f8a2acd1f4f790[/url]
Hello everyone. This is my first time posting. The problem that I have is when I shutdown Webroot and restart it I get the error message "Windows did not trust this program because its identity can't be verified". I am guessing it is a virus of some sort. I did see, only once, when shutting down the screen turned black and had a little square in the center of the screen with a munchie face in it. Not sure what it is called. There was some writing below it, but image went off before I could read what it said and then the normal shutdown screen came up. I am running windows 7. This started about a month ago. I have been playing an online game for several years now. When the game did one of its updates several month ago Webroot blocked it. Even when I gave permission to run the update and game. I put in a ticket to WSA tech support and they created a whitepaper that fixed the problem. Due to the recent amount of game updates web
Hello All - am new to the forum. Have purchased a new laptop and get the following message on startups/restarts. C:WindowsSystem32LogiLDA.dl missing entry: L.gifet.29 - Do not know how to resolve this. Any ideas/coaching on a fix will be greatly appreciated. Rob
New on the forum and glad to join! I have Windows 8.1. I have been "infected" by the delta-home and sweet-page search pages which appear respectively on Chrome and Internet Explorer respectively at startup of the browsers (apparently from the Conduit company). These home pages appear at startup independently of the startup pages defined in the browsers. It seems very difficult to get read of them (even by setting up other search pages and removing the delta-home and sweet-page programs). These search pages are not recognized as malware by Webroot or any other AV I have been using. I think this is unfortunate because this Conduit softwares are a real pain. Any solution ?
Hi, everyone. I am a new Webroot user, needing help to eliminate Snap.do from my laptop. The laptop is an Asus notebook, N53SV series; 64 bit operating system, 2Ghz Intel core, 4GB RAM. It has Windows 7 Home Premium, Service Pack 1, which has appeared to update routinely. My normal browser is Firefox. I installed Webroot last weekend hoping to eliminate my recently noticed Snap.Do infestation. Webroot identified and removed 3 threats, and at first I did not observe any evidence of Snap.Do. But when I opened Firefox this morning (Google is my home page), Snap.do's mock Google page appeared. I immediately closed it, then manually initiated a scan by Webroot. Webroot detected nothing. I repeated the opening of Firefox, and again got the Snap.Do page. How can I get rid of Snap.Do?
when i turn on my mac webroot pops up saying a problem with the installation has been detected. please re install. well i have never had this happen till today and i have deleted and tried to reinstall and it want and it acts like never deleted that annoying pop up want go away and i am ready to hit my screen! any suggestions?
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