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Webroot found this threat on my Home PC. Pua.Goobzo I like to verify threats before removing them, so I normally do a web search to find more information before allowing anything to be removed. I cannot find anything about the threat above. How do I find more information about this threat. Can I find out why it was determined to be a threat? Thanks. Marshall
Hopefully there are helpful and knowledgeable people here, because I am very much not computer-savvy. Recently I purchased & installed Webroot on my home PC. Soon after that computer died, and I got a new one. Now I want to re-install. Unfortunately in my ignorance, I think I neglected to register my product. Now I can't seem to get my product code to download the software, and the website & 800# are both directing me to each other for assistance. Can anyone give me some sort of direction here?
Hi, I am a new user of Webroot, after having problems with malware for several months. I have a Dell PC with Windows 7, and have been using AVG 2014 Free and Iobit Malware, which I recently read in PC Magazine rated poorly on malware removal. That has been my experience -- and I also paid $99 for remote help that removed the problem for a short time -- with very little good information provided about what the problem was. I will check support, but my main question now is whether I should remove AVG 2014 Free now that Webroot is installed. I also have Advanced System Care, from the same company that makes Iobit Malware. Will that conflict with Webroot? I like having this community and chance to introduce myself and ask questions. Thanks!
I am new to Webroot but have the basic features down. Recently I went to PC security and chaged my settings to the medium recommeded security. Shortly after my desk top shortcut and Webroot icon in the start menu disappeared. At first I though I been hacked but after further invesitgating I realized I was being managed by the web console. However is disappearing desktop Webroot shortcut and disappearing start menu Webroot icon, as well as my password to configure my webroot being disabled normal behavior for the recommened medium secruirty normal?
Don't like to complain but the Webroot tech support guy that I just spoke with suggested I post this complaint. Last year I bought the Webroot Secure Anywhere software from Best Buy. I think version 8. So this year I was prompted to renew my subscription. I get an email after I had renewed thru Webroot and not Best Buy Assurance (which I didn't know I should have renewed thru Best Buy), that I needed to uninstall the older version and reinstall. I just spent WAY too much time trying to find out if I actually had to do this, WHICH I DID NOT, because this years version is the same as last years. Couldn't you add this question to the list of frequently asked questions so that someone else does not have to go thru what I just did. And by the way, not everyone is tech savvy. I thought I should get the back up cd and was told by Webroot tech support that I didn't need to do this. So I bought the back up cd for $10 and I didn't even need it. So
Would like to contact the Webroot people but can't figure out how to do that. I had to do a reset on one of my cell phones and I need to verify that that cellphone still has webroot coverage. It won't accept the key code I was assigned. How do I contact tech support for help? I also need to add another cellphone to my coverage. Oh, and by way of introduction, I am a senior (turn 60 in a week or so) professional person residing in the beautiful Pacific Northwest. Just returned with my wife of 41 years from several days at the Pacific ocean. I've been using Internet for years but never have gotten into any "techie" stuff; I leave that to the people I pay to know that stuff! Blessings! Psychodan
I am new to this forum and have a question. When I view my websites in search engine results, I get a yellow circle instead of a green check mark. What do I need to do to get the green check mark showing instead of the yellow circle? Is there a place where I am supposed to submit my website for analysis?
Hello Everyone! I've been lurking around a bit, looking for answers for my issue, but everything I can find is from February of 2013 and I'm wondering if there are any updates. I have one program, MP3 Rocket (music sharing) that I can't get into because of Java being blocked. Is there a way to allow just this one app to run without putting me at risk for danger? And if so, could someone point me to step by step newbie directions on how to do such a thing? Thanks :) Lori
[b]I installed Java to play pool with my sister. We usually play on Yahoo Messenger, but when I went to accept her invitation I had a message from Weboot that said, security was blocking Java from working. What do I need to change on Weboot in order for allow Java to be unblocked? Thanks in advance for any help I can get. [/b]
I have only been using Webroot for about a month and scan my computer daily, sometimes more than once. Last week, I noticed my sign in for Yahoo wouldn't work. I can sign in at my work computer, but not the home computer where Webroot is installed. Would Webroot allow something in that corrupted my sign in ability?
I like the old Webroot Window Washer, this secure anywhere, just doen't seem all that great too me. I actually still have Webroot Window Washer on an old disk, it's v126.96.36.1991 and I've decided too use it instead of secure anywhere. I don't see anywhere on the secure anywhere where I can manually wash the free space. I never thought one shoe fit theory, wish they'd bring back a stand alone window washer!
:DHello Every one I Am like a new born to this Webroot, I look forward to learning from you all and really taking advantage of this Awesome community to help in growing my at home business...I have a many things going on from home; and I am determind to put them all under one business!!! Thanks Great people happy to be a member!!
Greetings, fellow Webroot users and tech support staff 'n stuff, My Webroot stuff seems to be working alright so far. I have Comcast Internet, telephone, and cable tv all bundled into one. I was wondering about the alleged Comcast hack I saw on the news last night. I have an iMac running OS X Mavericks(v10.9.1). I haven't beeen experiencing any issues so far, but I was wondering if n e 1 could tell me any strange behavior to watch out for on my computer. Thanks! Type@cha@L8r.com, deebs(Daria B):)
I have a problem with constant messages from top arcade hits wanting to download. When I try to uninstall (I never insatlled) in the control panel (windows 7) I get a message asking if I want to allow the program to make changes to this computer. When I select NO, I get a message stating I must use administrative privleges to unistall. I am always logged in as adminstator. Can anyone offer suggestions? I understand there is a dangerous virus associated with this software. Patrick486
I am trying to deactivate Webroot Secure Anywhere from my old computer (Windows 7) and install it on Windows 8. The online instructions say to go to PC Security, click on name of the computer which I want to deactivate, and choose "Commands Tab" and then choose "Activate". The problem is that I do not have a Commands Tab online. What do I do?
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