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when i turn on my mac webroot pops up saying a problem with the installation has been detected. please re install. well i have never had this happen till today and i have deleted and tried to reinstall and it want and it acts like never deleted that annoying pop up want go away and i am ready to hit my screen! any suggestions?
We have one mobile phone that has significantly lost battery time since mobile protection was installed. I've tried turning off, pulling the SD card and then restarting the phone - as suggested by the helpdesk for possible SD corruption. That didn't work. I finally removed the device from the admin console. This was supposed to give the user the ability to uninstall but he can't. Any suggestions? Ideally we would like his phone protected but minimally we would like to uninstall it and resolve whatever is causing the battery drain.
Hi! I'm gonna need a lot of help here & appreciate so much that this forum exists. I am gonna look around & try to find the correct place to ask my questions....most of which I am sure will be so very basic and/or idiotic .... no, really they are, but I fully accept my limitations & am glad to learn something new. (I just recently discovered bluetooth speakers and am still in awe!!) Anyway thank you all so very much for this forum & your willingness to help out!!:D
Is Webroot associated with Tidy Network? Webroot sent me a warning page urging me not to proceed to an untrusted web site. In a sentence in the warning window that explained that the site might direct information about me to malicious persons, there were three underlined words--identifying them as links. When I moved the cursor over one of the words--persons--an ad popped up from Tidy Network about a site to seach for arrest records. Isn't this spamming?
I got webroot installed on my laptop by Geek Squad almost a month ago. This morning I turned on my laptop and got a "Personalized Security Report Pop up and it's popped up a few more times on boot up. I clicked on it and it has the Geek Squad logo and my webroot info. My question is. Is this normal and will the pop up eventually go away?
I had a really bad virus and malware attack last week. Webroot ran numerous scans, but I still could not access my hotmail account through my ie. Finally had to call Microsoft and pay $100 to have my laptop disinfected. Would there have been a better way? Microsoft found 1280 PUPs even after Webroot had pronounced my computer free of threats.
Best Buy Geek Squad tells me I don't need AV on the Surface 2 I just bought. They say the OS isn't important enough for hackers to be interested in and there's not enought Surface 2 out there to be worth the hackers time. Can I put Webroot on my Surface 2 and do I need it?
Technically, I'm merely okay. I've started getting many underlined phrases in sites I visit that want to redirect me. Often, just by clicking on a chat group to contribute, I get redirected to a stupid survey, Quibids, etc. What can I do? It's only on my PC, not on my laptop. Thanks in advamce, Mac
Webroot found this threat on my Home PC. Pua.Goobzo I like to verify threats before removing them, so I normally do a web search to find more information before allowing anything to be removed. I cannot find anything about the threat above. How do I find more information about this threat. Can I find out why it was determined to be a threat? Thanks. Marshall
Hopefully there are helpful and knowledgeable people here, because I am very much not computer-savvy. Recently I purchased & installed Webroot on my home PC. Soon after that computer died, and I got a new one. Now I want to re-install. Unfortunately in my ignorance, I think I neglected to register my product. Now I can't seem to get my product code to download the software, and the website & 800# are both directing me to each other for assistance. Can anyone give me some sort of direction here?
Hi, I am a new user of Webroot, after having problems with malware for several months. I have a Dell PC with Windows 7, and have been using AVG 2014 Free and Iobit Malware, which I recently read in PC Magazine rated poorly on malware removal. That has been my experience -- and I also paid $99 for remote help that removed the problem for a short time -- with very little good information provided about what the problem was. I will check support, but my main question now is whether I should remove AVG 2014 Free now that Webroot is installed. I also have Advanced System Care, from the same company that makes Iobit Malware. Will that conflict with Webroot? I like having this community and chance to introduce myself and ask questions. Thanks!