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Nastiest Malware 2022

5 months ago

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Community 101

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2,092 Topics
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2092 Topics

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wrk4kbh

asked in Community 101

Mobile phone battery use

Lately, my mobile phone protected by Webroot has been using an inordinately large amount of energy which is used by the SecureAnywhere app (according to the battery use counter in Settings). Is this normal? How can I reduce this current drain? What is the problem? I think the app is set to scan weekly, but it seems as though there is some function happening all the time.

3 years ago

Maerdon

asked in Community 101

Renewal Rip Off

This is just a general rant. no need to respond. I'm 10 days from my 'Complete' package expiring and of course I'm being hounded to renew and save 10$ on renewal for $69. Why the hell would I accept such a stupid offer when I can buy it new from the website for $50 off for $29.99? The software seems to work well but everything I have read about Webroot suggests that their biggest problem is inconsistent rates and massively overpriced renewals. I'm ok with going to another company, even if they have supposed hidden backdoor access to my data.

4 years ago

flydonnaNew Member

asked in Community 101

rhat4286New Member

asked in Community 101

smartphone connection

I'm having trouble adding my smartphone, I can't figure it out

3 years ago

anr0570

asked in Community 101

Scan out of date

My phone shows a yellow ! and it keeps saying that my current scan is out of date. I have tried everything and there is no way of fixing it. Please help!

3 years ago

GARYWINGER

asked in Community 101

WORD

CAN NOT OPEN WORD OR EXCEL WITHOUT DOING A REPAIR AND THEN LATER HAVE TO DO THE REPAIR AGAIN TO OPEN.

3 years ago

Sherlock

asked in Community 101

Call and SMS blocking missing from latest update(Beta) of mobile security

My mobile app (Beta 5.5) updated last night. I wonder what happened to call/sms blocking?

3 years ago

loustew

asked in Community 101

Products

Do I need both Wifi Security AND antivirus?

4 years ago

LBoe1New Member

asked in Community 101

New Update

Ok I have a subscription to SecureAnywhere for 5 products. First: the Webroot console doesn't show my mobile devices, Second: the mobile app wants me to install a separate app "SecureWeb browsing app" I install that app and all it wants me to do is buy there product. My subscription doesn't expire till 2021. It doesn't give me a place to log in to my account. Third: Your supposed to be able go into settings and change the Persistent status feature and that doesn't even show anymore. Why every time you update your products you have more problems than good. Does the Secure Web Browsing App just work in the back ground?? How does this work now. Things like this shouldn't be so difficult. been trying all morning to just get to the way it was.

3 years ago

onetan

asked in Community 101

My server is sending fake Email.

I purchased Webroot and it found a bug in my email. It still seems like I am sending a few per day. Is there a way to have Webroot dig deeper to find something else? Thanks, Mark

4 years ago

JullisandFresh Face

asked in Community 101

If Webroot closes, how can my PC be "protected"?

Dang it! this is the 3rd time I have entered this question.....The Webroot summary page indicates my PC is protected....how can this be???....whenever I open my PC, I get a message stating that webroot must close....According to my program usage, webroot has not been used since 2016....so what have I been paying for? please help

4 years ago

evangelize

asked in Community 101

subscription

Just renewed for another year and had 30 days left on my old one.Now with the new one it is telling me 366 days.Shouldn`t that be 396 days?

3 years ago

Nufc

asked in Community 101

Lasspass

I have internet security complete for 5 pc's. Can each pc create their own Lasspass account and is it Lasspass premium as stated in the WPM transfer instructions or Lasspass free as indicated by Firefox when I added Lasspass to bookmarks?

3 years ago

charles ralls

asked in Community 101

paying bill

I am simply trying to pay my bill for webroot ?? I bought it from Best Buy. How do I pay for it?

3 years ago

lachristopher1096

asked in Community 101

Removing Threats

How do you know when the threat has been removed? It keeps running the scan and identifying the threat but I can't remove it. It just goes back to scanning again.

3 years ago

andreaapplegateNew Member

asked in Community 101

cant "remove this item" -- trojan on android

i got a scary note. and it wont let me get rid of the app. what do i do??[img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/2435dfa9-6479-4381-a286-8036e2a887de.jpg[/img] [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/2435dfa9-6479-4381-a286-8036e2a887de.jpg[/img]

3 years ago

john ward

asked in Community 101

ic64.dll

ic64.dll has been identified as malware. Even qith quarantine and permanent deletion the message continues to open up "cannot open ic64.dll". C:\users...\Appdata\local\temp\ImaginingEngine.dll\12462. Is this malware or part of the windows 10 operating system? cheers

4 years ago

bettytwiz

asked in Community 101

Updates Install in Different Location

The only programs I install on my c: drive are Windows and programs that do not allow a custom install. I installed Webroot on my d drive yet yesterday apparently a program update was installed automatically and it installed itself on my c: drive. So now I have two installations on my system. If I uninstall the copy on the c: drive will it just update itself again and put it on my c: drive again? I stopped using a different program from a different vender for the same reason so I am hoping there is a workaround that will enable the updates to install on the drive and directory of my choice. thank you, betty

4 years ago

closmnz

asked in Community 101

Mobile app login failure

Through the mobile app from the Google play store, whenever I try to login, it tells me that I need to "check your credentials and try again". I've already verified my email so what do I do?

4 years ago

mbroussard9New Member

asked in Community 101

i cannot connect to wifi security on my hp laptop.

I click on the apply on enable automatic wifi security for instant data protection but it wiil not stay applied. This is the second time i have this problem. What is causing me to not connect to wifi security? What do i need to do?

3 years ago

viviennemolyneux

asked in Community 101

Not downloading properly

It is impossible to talk to anyone from Webroot. I have spent 45 mins trying to do this and would like a refund. The realtime shield and web threat shield are off and I can't get them operational. I bought webroot secure anywhere yesterday.

3 years ago

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