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- 2,048 Topics
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On my secure anywhere icon it's stating that my scan is outdated, but nothing is show what the cause is. Do anyone else have this problem. I cannot get an answer from Webroot, and I still have over 230 days left, I would hate to drop this company and go to another company because no one can answer me.
I know this has been already talked about, but I am still not able to log in and I need help. I have tried multiple times to log in to LastPass and have failed. It keeps telling me my passwords are incorrect. I can't access Webroot password manager to see my passwords. I have even emailed lastpass to see what is going on and they can't seem to figure it out. If anyone can help me I would greatly appreciate it. I don't know what else to do besides not use them and use google instead. thank you very much for you help.
What in the world happened to Webroot??? I lost account access months ago and realized it was because I didn't want to accept LastPass. Have now buckled to the pressure of not wanting to loose all previous passwords and tried to download Last Pass but received a note that I don't have enough memory. Good grief!!! I don't know if I have do a complete reinstall or if there is someway to resume process after providing more memory. Lots of other problems... but don't want to ramble.... oops... too late. I'm not sure if anyone will see this or respond or if I'll be able to find a response if one is posted, but I thought I'd give it a shot. This was once the best help forum I had ever experienced. Hope some of the people that made this site so special are still around. Help if you can. Thanks. kevin.
Webroot clashes with Google Pinyin (Chinese Input). While the bug is not a severe one. Every time windows 7 starts, Google Pinyin Chinese input bar is bugged by Webroot and would not work. The solution is simply to click on the Webroot tray icon (with padlock symbol) to solve this issue. But this needs to be done every time windows is logged in and is bothering as one would only be reminded of this when s/he uses Pinyin and doesn't work.
I recently renewed my subscription for Secure Anywhere including mobile. I just got my security report and it describes 3 PC's being covered and 1 mobile, with 365 days left of coverage. I only have 2 PC's covered and 1 mobile so that's the first thing that was wrong. There was an alert (yellow or orangy looking) on the report for my phone. Checked my phone and it says the subscription has expired. That's another thing that's wrong. I've been with WEBROOT for some time now and never had these issues before. I'm confused, and I'll admit I may have done something wrong but as of right now I'm not so sure I can trust WEBROOT to protect anything if they can't get such basic info correct on my account. Is there a resource to actually contact this company for help? Has anyone on this site had these types of inconsistencies before?
In craigslist, when I click on reply button in order to get the phone number for an ad- the circling screen times out with "an error has occurred" statement. In the lower right hand corner of the screen a "captcha" box popups also. I can access the reply/phone number on my cellphone so suspect I have a setting wrong on my computer. please advise resolution. thanks, Jim
Ok I have a subscription to SecureAnywhere for 5 products. First: the Webroot console doesn't show my mobile devices, Second: the mobile app wants me to install a separate app "SecureWeb browsing app" I install that app and all it wants me to do is buy there product. My subscription doesn't expire till 2021. It doesn't give me a place to log in to my account. Third: Your supposed to be able go into settings and change the Persistent status feature and that doesn't even show anymore. Why every time you update your products you have more problems than good. Does the Secure Web Browsing App just work in the back ground?? How does this work now. Things like this shouldn't be so difficult. been trying all morning to just get to the way it was.
bought new dell laptop in Nov. 2018 came with 6 months free Webroot Internet Security Complete. asked the sales person at Best Buys if I could save it till the current Webroot Internet Security Complete subscription ran out in May 2019 and they said yes> i printed out the code and even saved the email that contained the code. when I input the new code it wont show the new subscription as active. I still have three days on the current Webroot subscription. What could be the problem? does anyone have any advice?
When I start google I have a hijacker continually place ads on the google screen. It shows that they are affiliated with mapsnow.co. Web browser search provided instructions on how to eliminate the extensions in the google browser in Win10. I followed that, the extension appears to be gone, but even after a restart they continue to appear. Is anyone familiar with this? My Webroot software does not pick this up as malicious.