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Hello everyone,, when I attempt to set myself to admin permissions in the PC Security Console, so I can deactivate older PCs (need to deactive 5), I keep getting the message that the service can't be provided without selecting a keycode. There's no option to select a keycode. It shows my keycode, but gives me no options to select it. I'm stumped. Thanks for any help.
Can anyone help me with this error I am getting. I installed it and it completed the scan. I closed the programme and went to open it up again but I keep getting this error Webroot error - please contact your network administrator to access the user interface
Somehow got a “track.package.ext” on my laptop which appears to be connected with my Gmail/Google account. Webroot scans are not recognizing it as malware. How can I get rid of it? Have already deleted extensions related to it under internet properties on google, but it keeps coming up w/pop-up ads---extremely annoying.
I have had Webroot for years. I renewed my subscription for two years and put in the special key. I go to the page that shows me how long I have and it only said active. It also said active before I put my new Key Password in. I restarted my computer but still reads active. Help
I have set up webroot and I am not able to exclude a whole programme file from being monitored when the webroot icon is sitting down by the clock on the PC. We are using MYOB and the webroot software interfers with a lot of the MYOB processes and also our printer scan folder. Mostly we leave the webroot programme shutdown and only use it for on demand scanning. I have set up a path into the override section and I think I can exclude the whole folder that way. I also ticked the setting to add it to the default policy I created but the policy doesn’t show the override. Also how can I tell that the override I created with the folder selected to exclude from monitoring has actually excluded the folder from being monitored.
I have been getting calls on my service saying that Webroot isn’t doing business in USA any more and would have to pay another 199.00 to connect in the UK. I have 2 years left on my account and they said If I wanted refund to log on to my banking online to get it. When I did these they said the accidently put 10,000 in my account. I needed to go to bank and withdraw the money and they would give me instructions what to do next. I told them, I wasn’t about to do that and he said he needed to get the money back. I told him to figure it out some other ways and hung up on Him. He said his name was Sam and gave me a # 315-837-0090. He called back over 10 time trying to connect with me. I checked my bank, there wasn’t the amount in there. I have been getting many calls from them since. What can I do, other than not answer , is there a fraud hotline to report them on?
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