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- 2,091 Topics
- 7,749 Replies
YOUR COMPUTER IS GOING TO CRASH. Emergency: Call this number for help
A screen pops up on my desktop saying its an emergency and my computer is going to crash unless I call a phone number for help. There is also with the screen appearing, a beeping sound from the computer itself that further enhances the panic. My wife is not computer savy so she called the number and gave them access to the computer before I came home and shut it down. Staqrted up ok the next day and no sign of the screen or the beep, but I am wondering if they put something there that gives them info going forward. What should I do? Do I need to totally wipe and re-install? How did this get by Webroot's screening? No detection by Webroot at all.
Found this after playing PCH and MS Jigsaw. Not sure where it came from. Obviously another scam. It needs to be blocked, of course, so that people don't fall for this. I forget what the code is for ignoring a link so would someone be so kind as to either it or tell me and I'll correct it. http://backfield.live/ln/SP3nSKdt0M9JtokbnbEhWknN5xMjn7sRYVUzgZPhfnNqXUPTb3_zGGtJRi8PtyWs.mSm8YLMjJw9Xri5sNvqSlHExEqDFuVoO3r0iiiRGl8FjGkp0FXUOnii5vxqKDcSXcJT7GhVHiwtCSTg1ycPoA75OqPlPLKTcluTPyCmREwDR2Q2VUCs9EJneqwPgtIrlesAB8_wk6dVLGLb_TYA3C5oNnXqCz2lX4paCz.EhPuEcpEk8bK6.vjOac2ZT3wlwNqPbWJngBv1NlMO76dy8qLCExnT3BAgm9jSurYa8USgtJCad5he4X0YpnfNbyyI06G64xaDH34G1MNbgZL.e4RdOosgbMAR5pdJycUjhJRWl59OuQbEza98gdcpYZguaRcQiHg3HJmPNABbu4zjPURUfcdQUUMnP_V_AcyDkvs16RkvFikjtaYkEm73bKgLX5plpTpJz6yPyMyi0_0fh4OuR22Ftzy.l6tTCOa.XUwqq.qq
Can't uninstall Webroot
I’ve been a Webroot customer for many years and never had any problems until now.I was seeing a “webroot agent is shutdown...” message and followed the uninstall/reinstall instructions. But the character-box kept giving me an error message.How can I remove Webroot from my computer and terminate my service for now?Mabey I’ll resubscribe in the future. Thank you.
Renewal Reminder continues after downloading software disc
I have Windows 10 and keep getting the Renewal reminder from Webroot even though I’ve purchased my new renewal and installed the software again with my new security key. I want to make sure its properly installed and also remove these announcements.
Am i protected offline too?
Webroot comes highly recommended and I am thinking of purchasing the same. I have understood why its footprint is so small compared to other programs in this genre. What I need to know is, if I am not online (which would be quite frequent) and as an educator I insert pen drives from students to check their research work/presentations. If any one these removeable drives has a virus would my notebook be vulnerable to infection since I am offline Is Webroot reactive(rather than proactive) In such situations ? and given my nature of occupation, is this the right program for me ? Thank you
Several of my websites show Orange on webroot can I use a webroot to determine where or why they are orange?
Several of my own websites show Orange on webroot, I’m not savvy like some of you. Is there a way I can I use webroot to determine where or why those sites are orange so we can fix what is wrong?
Add mobile device to webroot console
I didn’t have any problems adding the 4 desktop pc’s to my webroot console. I’m having quite a problem adding my mobile device. From any desktop when I try to add my mobile all I get are instructions for doing so. I’ve even logged into the console from my mobile and I get the same thing. I can’t add the mobile device, all I can do is read instructions on how to do it. Please help.
Webroot causing Word failure
Immediately upon downloading Webroot I was no longer able to open any of my Word Documents. After cursing a lot and asking for customer support, I redownloaded Webroot Secure Anywhere. Still didn't work. After unsuccessfully trying to uninstall Webroot, after four hours my Word documents suddenly gained their names beside their icons, and I could open them, but I had to move word files off Desktop to be able to open them. Several hours later I open my computer and Microsoft Word won't work at all and I cannot open any documents. My grandson's online computer game lost a ton of stuff: Major tantrums. I've spent hours on this. As far as I'm concerned Webroot is the worst piece of malware I've encountered in my decades of doing computers. Why is their time stamp for customer support messaging hours off from time sent? Right now my computer is just a chunk of plastic. Can't uninstall this crap and customer support won't help. Need desperately to work but can't access my files.
The system analyzer runs just fine and has check marks on everything up until the end. everything looks fine until it says there is something that needs my attention,and there are still check marks all across the board. I click the full report and it says “Not all analysis routines could be completed because SystemAnalyzer could not connect online.” I’m clearly online however,so I have no idea what it’s talking about.
Should I get Webroot to run alongside Norton?
I am currently using McAfee and Norton. I am having issues with McAfee as it shows down my system a lot. Should I buy Webroot and run it alongside Norton? Would that be fine? I read a detailed comparison of McAFee and Norton. I personally believe Norton is better and I want to keep it and run it with Webroot. Can you guys tell me what differences it might create on my system performance? Looking for answers. I am confused.
I bought a new HP laptop at best buy yesterday, along with webroot protection. When I tried to install the webroot it said that I could not install because my laptop had been compromised. Before I knew there was this guy telling me that my laptop had been infected by trojan horses when I connected to my wifi. He spent two hours cleaning my new laptop and supposedly everything else that was connected to my wifi. He then said that it would cost me $299,99 which got charged to my credit card. He was from something called startech hub / sns technologies, and seemed like he was very competent, but we have no idea what just happened and are a little anxious about the whole thing.Webroot did end up getting installed, and the laptop works perfectly, which was the whole idea, but it was not what I was expecting, and I don’t quite understand it. Has anyone else experienced this ?
Browser security question
Hi all, just a quick question about what I been noticing all of a sudden in my browser and wanted to make sure that it wasn’t a problem. Had a couple instances where I haven’t been getting back any search results close to what I was searching for and happened to notice that this was in the url. Can someone tell me if this is anything? My original search was for UPnP Name ProductAgent for Windows. Thanks in advance for the help. [url=https://www.google.com/search?rlz=1CDGOYI_enUS792US793&hl=en-US&amp;sxsrf=ACYBGNRiaQpuFKebvA_nxT6JNreemBChHA%3A1568169571853&amp;ei=Y154XYzKM-6i_QaXu53ACQ&amp;q=what+is+UPnP+name+ProductAgent+of+Windows&amp;oq=what+is+UPnP+name+ProductAgent+of+Windows&amp;gs_l=mobile-gws-wiz-serp.3..33i160l2.148701.192594..194975...3.0..0.612.8902.0j14j23j3j0j1......0....1.......8..35i362i39j46i362i39j0i131j0j0i67j46j35i39j0i10i67j0i20i263j0i22i30j33i299j33i22i29i30.xvFdQjR3h_o]https://www.google.com/search?rlz=1CDGOYI_enUS792US793&hl=en-US&
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