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Hello everyone in Webroot land! I am a new forum user, although I have been using Webroot for a while, along with Norton and MBAM. A quick intro about myself: I have an engineer's brain (a computer engineer's, to be precise) and I love hardware engineering, programming, not so much :p. Just thought I outta introduce myself before I get to postin'! By the way, I'm from upstates but now live in the south; so you might see me talk like a mixture of upsate and southerner from time to time. My username comes from Star Trek Enterprise, since I am a huge Star Trek fan. Shran
Just dropping in to say hello. I can't quite figure out why this page says we're in the United States yet when I select United Kingdom I get taken all around the houses back to the US again. Not that it really matters, the forum could be located in Antartica and only time zones make the difference. What was an intereesting experience for me this past weekend was having just purchased a brand new PC, which came pre-loaded with windows 8 (new experience for me) and a popular AV programme. Once I got round to firing up IE and downloaded Google (my preferred browser) and whole stack of adware came along. All making itself very busy with in-your-face advertiments and other stuff. I then downloaded and signed into my Webroot account and installed it in the new PC. WR immediately detected all the adware, malware and whateverware and cleaned it out very quickly. The interesting thing about this tale was that the pre-loaded AV, which the s
I am new to your community, and very pleased that such a forum exists. I hope somebody out there can help! My problem is ChartNet, the program I use for work. Whenever there is an upgrade to ChartNet, which there was this morning, some of the programs within ChartNet simply stop working. I have been told by IT that Webroot does not recognize ChartNet upgrades and therefore disallows upgrades. Is there some way to enable/allow upgrades to ChartNet that Webroot will not see as a threat? I appreciate any help. As I do work from home and am paid by production, this is a frustrating situation. Thanks so much in advance!
Im having an..... Oddity in the past Month-ish. Ive been getting warnings about "something.g.doubleclick.net" I think it was the name. Im not too sure but it was definitely .doubleclick. But i t flickers at the tops of the page and hasnt really stuck around for me to get exactly what the addy is and its warning about malicious content and blocking pages. Its getting really old. It stuck arouns for a time but I was too annoyed to write the addy down by the time I grabbed my pen and paper it was gone again only to reappear upon scrolling down the page a little. I guess My question is: If its ad related is there a way to say: "Ok! The ad link thats scrolling is dangerous DONT CLICK IT. Got it thanks for the info!" but does it absolutely have to keep me from seeing the pages? The pages are news related. I DONT click the ads anyways, Never have never will. MSN does it, NBC does it the, Today page does it, I havent noticed it on BBC or a few o
Hi - Use to be able to block those while interent browsing under the older version of webroot. (Just type in the URL) Under the new version it directs to look for a file on your PC. But there is no file on the PC for these. Just comes up when you get to a website using the adds. Way to fix this in the new version? thanks, Bob
I took my Samsung in that needed a new hard drive. I had the geeks replace it, I thought they were going to give it back to me with all of the info from my old hard drive on the new one but ummm.. no.. that didn't happen.. so I'm sitting here on my laptop with the backup info that was done on my WD External Hard drive in June.. I already tried restoring it but it didn't seem to work.. I don't know what the freak to do.. All of my Office, etc. programs are on the WD & there's nothing on my laptop.. I'm an idiot when it comes to this stuff.. :-( Can someone please steer me in the right direction.. pls... someone.. anyone.. ?:$ Thank you
I have recently learned, and started making use of Webroot. I started working for a major retail chain, in their customer technical support section, about four months ago. I learned about Webroot in one of my standard training segments and have used it since. I love Webroot, and advise clients to use it as their computer security system. As someone that deals with computer problems on a daily basis, with the majority of them being malware, I hope that I can assist if there are any questions relating to such problems. GSA
I am just finding my way around the forum. Just a little confused by it. My name is Joe and I live in Ojai, California. I am an 79 year old widower living with my Basset Hound Fred. Ojai is a small community of about 8,000 located in southern California. I am a computer nut who seems to always be building his [b]next [/b]computer. In the past year and a half, I have built 3 Windows 7 computers and my [b]NEXT [/b]one just needs 8 G of memory and an operating system and I can start getting it running. Needless to say, I would accept donations.:D My friends think I'm crazy and I am beginning to think they are right. I am hoping that this will be my last build. I could go on for hours but I don't want to bore you. Nice to be here.:D
I have been using Webroot Internet Security Complete for about 3 1/2 years.Users out there who may have older relatives who are not very computer literate: Hey give Webroot a try. The USA$80/annum fee gives quick scans of your computer, not to mention keyboard logger protection. It is a worthwhile investment. Have kids at college? You can protect their machines too! Makes a great.gift. I have tried different vendors over the years. I live in the Willamette Valley of Western Oregon. I don't go with the well-known one here.
I didn't know this community existed and I am glad to be part of it. My account was recently automatically updated with the new Secure Anywhere software and very soon thereafter I began receiving warnings from Webroot of "threats detected, malicious content" where my options were to allow with caution or close, thereby shutting down my webpage. These warnings came to sites that I frequented and were benign such as Yahoo, Yahoo Sports, and even my inbox. I had never before received these and they came faster and faster. The ultimate fix was to uninstall and the reinstall my software and so far no problems. I want to make it clear that the Webroot Technical Support Team were very helpful and accomodating and addressed my issued in a timely manner and that so far the problem seems to have been fixed.
I just installed WebRoot Secure Anywhere on my PC. It will not let me print my Bank of America online statement, either from the Print menu or from the "print this page" link on the bank's website. IE10 flashes that it had a problem and had to reopen the tab. This happens even when I turn off phishing and identity protection. This is not acceptable. How do I fix it?
Hello, I just took part of the Webroot community, so I'm pretty new here. I hope i'm on the right place for my problem. I'm a user of Webroot, ofcourse. I'm a gamer and I use to play Online games. I recently re-installed my windows and all software (inc Webroot and the game(s)). Now, when I launch one of my games I can normally log-in, but after 1 minute GameGuard (the game's security) give's an error. Whenever I turn off Webroot it works. I never had this problem before. I already contacted Webroot itself, in order to ask if there is any possibility for adding the Game's folder to exclusion/exception. They explained me how I can add Files to exclusion/exception, but they told me it's not possible to add whole folders. Since GameGuard doesn't run in standard .exe form, I cant simply add it... The game contains a thousends of files. so it'd be ridiculous adding them 1 by 1 to the exclusion/exception. Thanks in advance. Sincerely, Daan de Vries
Hi peeps! I'd like to know if anyone knows how to allow links in my emails to become live. These are not direct links, but words between the html karets >asdf</a used to substitute for the full link addresses that I cannot open. I don't know if my settings at yahoo or webroot are blocking the live links. I've looked through security options but don't find this particular allow, unless it's in wording I don't connect with livening up the links. I appreciate any information. Thank you. PBWolf
Hi teams, Since I have downloaded the webroot secure anywhere , I am unable to open any files, even internet explorer.Every time I try to open ,there is something says webroot critical error occured failed to find required file &nbs
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