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- 2,091 Topics
- 7,746 Replies
Hello! I don't know a lot but I can't get rid of these annoying flashing messages. I ran WebRoot (free version) this morning. Threats were identified and disposed of (PUA Superweb and Crossrider) . Tonight I have flashing messages on the bottom of the page again. What else should I try? I would appreciate any advice. Sue
Home page malware
I have been infected with some malware on my home page and can't get rid of it. I have scaned with Webroot and I have gone online to try to find a solution without any luck. They are called VOSTERAN AND GROOVORIO AND ONE JUST CALLED SEARCH. Can anyone help??? LP Jacobs
What to do when PC freezes up when trying to download?
When trying to download the free E-Sword bible program, My Pc stops and does not begin to download the program. Control is lost to close the program, or open or close internet explorer, or to open webroot, or windows defender. No application can be opened, not even to shut down windows properly. The only way to shut down is to punch the "on" button and hold it in for a few seconds, then upon restarting after it goes through the un-proper shut down sequence it seems to work fine and control is gained back. I don't know if any of the e-sword downloads are safe or not, since the same thing happened to me twice by two different download sites. I scanned my PC with Webroot and Windows defender each time and found no virus or problems.
I had the expired Webroot in my PC. I inserted the new CD but can not run it Why?
Hi. I had an old expired version of Webroot in my pc. I bought a new version in CD. I inserted and scanned my files. at the end it says that my pc is infected and I need to buy a new version, but it doesn't seem it is reading the cd. cause it doesn't ask for my keycode. What do I should do? tHanks!
I wasn't sure where to put this, but I would just like to say how pleased I am since changing over to WEBROOT. I love getting these updates that remind me, and update me on all the latest things going on. I have learned so much since joining the Community, and advise anyone who will listen to switch to WEBROOT. Keep up the good work.
Malware - (Adware)
Hi there I have some instances of malware on my PC which Webroot doesn't appear to be picking up and therefore cant remove.'The offending items are: Superfish (2 items), Winmanager-2 (2 items)and employees-pc-monitor (37 items). The settings appear to be sut up OK. These are detected when I run WinZip Malware Protector for example. Any suggestions for removing them? Malware examples are superfish (2items), winmanager-2 (2items), employees-pc-monitor (37items) Thanks Spoonz
when accessing webroot toolbar it doesn't recognize my email
Hello. I'm not tech savy (?) so being new to this I just have my question. I can access Webroot SecureAnywhere with my email but when trying to use the Webroot toolbar it replies that it doesn't recognize my email. Any idea's?
How do I ask a question for home use?
I am not a computer nerd or no where near it. I installed WebRoot on my lap top and since that time I have not been able to use Internet Explorer. My computer freezes up and even ctrl+alt+del won't work. I am fine with FireFox. I have checked my settings and cannot find the answer. Any ideas?? Linda
I am getting hit with 100 plus advertising emails on Yahoo mail everyday twice a day.
Hi I am Larry I have trouble with emails on Yahoo and looking for help on what to do. I get hit with 100 plus advertising emails every day twice a day. I cannot erase them sometimes not all the time. I have anitvirus and settings to send certain emails to trash before they come to inbox but they still show up. Anybody have any ideas?
my other lt one has been hijacked, when I try to log on to g mail it goes into a loop
Hi i have 2 lap tops this one is fine, my other one running windows 7 , the browser has been hijacked. when i try to log into g mail it goes into a loop, never letting me into the e mails i have. I removed chrome still does it tin explorer, when i try to reload chrome through the google site it directs me else where to down load chrome from a non google site. very frustrating, and its way beyond my skill set to fix it, i have run a scan from web root several time to no avail. what do i di next? amdy
Apparently a virus or maybe not , is in my system and the scrolling goes crazy running up and down
Hi : I 'm Rosella and wanted to know why my scooling is going crazy especaiily when I am on it for a while . Then the scrolling goes crazy and the frame or the email or whatever I am on atht e time goes haywire ... Don't know how this is happening .,.. I never got this before you were on my system ... what can you do to help me ... Oh yes, I do have a speedy PC operating too for the registry of which i was told was interferring into the system and making it very slow... so now , I have both and want to know if the Malware as well as the cleaning Computer is cuaisng my problem ... I seldom use the Malware and the C Cleaner ... so is this why I am having such a problem ...like too many different protection on the system ???
WEBROOT BASIC VS. WEBROOT COMPLETE
Do I need better Webroot? My name is Keith and I live in Holden Maine. I am retired Navy and a current University Student. Hello, I have the basic Webroot Secure Anywhere through Geek Squad.Should I switch from the basic internet security offered by Webroot, or just keep what I have through my cuurent 1 year service through Geek Squad tech support? May everyone please enjoy their Summer :). God Bless you all and be safe online :).
Today I paid for a 3.5 year, 5 device service (renewal) and did not get what was advertised. I have a macbook pro, an iPad, and two iPhones. The iPad and phones do not show up on my account and, by the way, do not have the same coverage as advertised. Seems apple does not allow/cover this protection however webroot's website nowhere mentions that and leads one to believe they do. I am not sure why I should trust a company that appears to hide and mislead. Help me out here please.
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