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Community 101

Community 101

Welcome to the Community! Say hello and tell us a little bit about yourself. Please take a moment to review the Webroot Community Guidelines

2,048 Topics
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asked in Community 101

Mobile phone battery use

Lately, my mobile phone protected by Webroot has been using an inordinately large amount of energy which is used by the SecureAnywhere app (according to the battery use counter in Settings). Is this normal? How can I reduce this current drain? What is the problem? I think the app is set to scan weekly, but it seems as though there is some function happening all the time.

posted in Community 101

hello

Just brought today Webroot secure Anywhere Internet Security Plus to replace Kaspersky from what i looked up on the.This is one of the better Security sweets out there first  time using it always went with big name companys before. But they seemed to slow the computer down some.

Redwolf79Popular Voice

posted in Community 101

Newb from IL

looncall2New Member

asked in Community 101

removal of web-application-mine-free.cyou

my android phone got this loaded and webroot scan did not find it. Norton says is bad site. How do I get it removed?

hazelconnor887New Member

posted in Community 101

How do I use a small font size in questions and answers?

Is there any way to use a small font size in questions or answers? That is, for the purpose of minor and possibly irrelevant information?I’ve checked the Markdown syntax but couldn’t find anything. However, I feel I’ve seen it on the site somewhere…I have seen a website Anchor Fonts in which I see very different types of font styles but I can’t find the smallest font in this very type of font but…

posted in Community 101

password

need to get a password from my address.  My address is changed from when i orginally signed up--many years ago.  I do not have acces to it now. I had webroot a long time.  I just extebded my subscription.  and need to get a new password

posted in Community 101

I can't seem to add my laptop

Just started using webroot and have successfully installed on my main PC and my mobile but can't seem to get my laptop added on  

halimFresh Face

posted in Community 101

hello, how can i deactivate so i can install it on the laptop i was suppose to install it on

Hello, how  can i deactivate webroot so i can install it on the laptop i was suppose to.

Hermanthegerman

posted in Community 101

cannot scan with webroot

cannot scan with webroot supposedly because webroot get internet connection

posted in Community 101

Hello, I'm Joe and recently purchased a new laptop and this program was in side the package :)

Hello greetings....   This place in wonderful...what a great concept..    Thanks   Joe

miminjx14Fresh Face

posted in Community 101

What is the difference, if there is any, between Internet Security and Network Security?

Hi! My name is Michelle D.  I am a Best Buy employee and know a lot about computers, but not enough to be on the Geek Squad.  Recently I received Remote Assistance on my DELL Inspiron Win 7 from a tech support agent at Microsoft, and they told me something about needing NETWORK SECURITY (as opposed to Internet Security such as Webroot, Norton, McAfee...etc)...and it would cost me somewhat to the tune of ---- get this --- $229+  So, I told him I all ready have Internet Security with Webroot  - which is like top of the line in security for your PC - and he told me that wouldn't work, that it's not the same thing....so What is Network Security, and what are the benefits over Internet security??

posted in Community 101

How do you get rid of w32downloader.gen

posted in Community 101

It's a comment, not a question. Bought Wroot 2 days ago. Got virus today wipped out Outlook

Bought Webroot 2 days ago.  Today Outook was corrupted.  Dell support says it was caused by a virus.  It took Dell support 4.5 hours to repair.  Question is:  If Webroot has realtime virus protection why did this happen?

posted in Community 101

Help with Zepto virus

my files are attacked with Zepto virus, i am running webroot but it cannot assist

uffdaostrNew Voice

posted in Community 101

Hi

I am new to this discussion.  I want to know if the upgrade to New Media Player is safe?  I just had the Geek squad clean my computer and do not want to add anything that is not safe.  

salpi23Fresh Face

posted in Community 101

Anybody know how to get the webroot toolbar back after firefox crash?

Hi, salpi23 here again.. I've asked this question before and got 2 different fixes that both worked.. This is the 3rd time firefox has crashed and poof, webroot toolbar is gone. I loooked up my old post and found the dowload that fixed it last time and it does not seem to be working out this time..Running windows 7 professional. Any suggestions? Thanks ..

posted in Community 101

why is the telephone number disconnected???? did i get scammed

posted in Community 101

how long can take preparation for password manager? 3 days or more?

 Hi. I am Doranin, new to Webroot Hope to have fun with community and also to learn a lot. greetings to all! Dorka

posted in Community 101

I have Webroot on my PC. How do I get it on my IPAD?

My Name is Mal Burnett.  My email address is <removed for privacy>

posted in Community 101

how to get rid of exploit angler

Okay I am new and I believe I have the Exploit Angler malware any help is much appreciated

posted in Community 101

Windows is not connecting.

When starting my computer, I get a message that Windows is not connected.  Anti-Malware error message is "The service did not respond to the start or control request in a timely fashion."

tpcFresh Face

posted in Community 101

Since windows 10 I can't access password manager for logins. Suggestions?

Hi all.  Seldom user but need assistance.  Since windows 10 I can't use Passord manager to open websites.  Suggestions

posted in Community 101

My password save options does not appear when I click on the top menu bar Webroot icon.

I have initiated the Password Protection function on the Webroot website, but nothing happens when I open a webpage, click on the webroot icon, and sign on with my password for that site.  Any advise?

posted in Community 101

I need Help

It looks like webroot was downloaded 3 times on my desktop computer. Why and does that mean I can no longer use my additional downloads on other devices?