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📊 2023 OpenText Cybersecurity Threat Report

2 months ago

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Community 101

Community 101

Welcome to the Community! Say hello and tell us a little bit about yourself. Please take a moment to review the Webroot Community Guidelines

2,033 Topics
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2033 Topics

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mandclem

posted in Community 101

password

need to get a password from my address.  My address is changed from when i orginally signed up--many years ago.  I do not have acces to it now. I had webroot a long time.  I just extebded my subscription.  and need to get a new password

8 years ago

rtist

posted in Community 101

I can't seem to add my laptop

Just started using webroot and have successfully installed on my main PC and my mobile but can't seem to get my laptop added on  

7 years ago

halimFresh Face

posted in Community 101

hello, how can i deactivate so i can install it on the laptop i was suppose to install it on

Hello, how  can i deactivate webroot so i can install it on the laptop i was suppose to.

7 years ago

looncall2New Member

asked in Community 101

removal of web-application-mine-free.cyou

my android phone got this loaded and webroot scan did not find it. Norton says is bad site. How do I get it removed?

1 year ago

miminjx14Fresh Face

posted in Community 101

What is the difference, if there is any, between Internet Security and Network Security?

Hi! My name is Michelle D.  I am a Best Buy employee and know a lot about computers, but not enough to be on the Geek Squad.  Recently I received Remote Assistance on my DELL Inspiron Win 7 from a tech support agent at Microsoft, and they told me something about needing NETWORK SECURITY (as opposed to Internet Security such as Webroot, Norton, McAfee...etc)...and it would cost me somewhat to the tune of ---- get this --- $229+  So, I told him I all ready have Internet Security with Webroot  - which is like top of the line in security for your PC - and he told me that wouldn't work, that it's not the same thing....so What is Network Security, and what are the benefits over Internet security??

8 years ago

billc

posted in Community 101

How do you get rid of w32downloader.gen

Bill

8 years ago

ltmolosiwa

posted in Community 101

Help with Zepto virus

my files are attacked with Zepto virus, i am running webroot but it cannot assist

6 years ago

NormfFresh Face

posted in Community 101

firefox keeps giving the message not responding . I get on a site and then when I go to scan down ,

and then when I go to scan down , it freezes and takes a loooong time before it starts responding so no hurry needed to reply :@I'm getting used to slowness on this computer ! normf     thanks for any help that you can give

6 years ago

SXR6Popular Voice

posted in Community 101

Change the email address used for my community profile?

Hi I am enquiring if the address associated with my Community Profile can be changed to another email address? I am happy to raise a support ticket but I just thought I would ask the question in the Community before raising a support ticket.I want to close the email account as it was exposed in the Optus Data breach.Thank you.

7 months ago

salpi23Fresh Face

posted in Community 101

My password save options does not appear when I click on the top menu bar Webroot icon.

I have initiated the Password Protection function on the Webroot website, but nothing happens when I open a webpage, click on the webroot icon, and sign on with my password for that site.  Any advise?

7 years ago

cohendebs

posted in Community 101

I need Help

It looks like webroot was downloaded 3 times on my desktop computer. Why and does that mean I can no longer use my additional downloads on other devices?

6 years ago

lorrainesmith212

posted in Community 101

My icon for Webroot is gone. Am I still Subscribed to Webroot?

What is an avatar?

7 years ago

baitnhooklurePopular Voice

posted in Community 101

PHISHING - PRETENDING TO BE AT&T

I received an email that was fake and pretended to be AT&T. The first clue that this was fake was the spelling, the URL, and the large CLICK Button I was told to click to correct a deficiency with my email account. Or call the phone number attached. The phone number was a legitimate AT&T number but everything else was fake. I forwarded the email to AT&T Abuse and called the AT&T tech line to mention this. When I called AT&T tech support line I got someone from India who spoke broken English and told me to go to a Chat Line. Long story short is I didn't click the link, moved the email to Spam, and then blocked the sender. Not too soon afterwards, I think in two days is when my internet url had in red that I was on the internet and not secure. Something had happened to my internet-goggle chrome. What saved me was that every week I Create a Restore Point via System and Security, then System, and then create the restore point. I restored my computer to two weeks prior and every

4 years ago

docnievesNew Member

posted in Community 101

Why can't I receive e-mail through my outlook 2003?

I need help receiveing e-mail through my 2003 Outlook. I have connect it correctly I can send mail but not receive.

8 years ago

uffdaostrNew Voice

posted in Community 101

Hi

I am new to this discussion.  I want to know if the upgrade to New Media Player is safe?  I just had the Geek squad clean my computer and do not want to add anything that is not safe.  

8 years ago

rdamaniRetired Webrooter

posted in Community 101

Hey - This is Rajesh here.

(empty)

11 years ago

BV2

posted in Community 101

Why does Webroot disrespect its customers?

My annual membership was up for renewal and I needed to activate the account with the security code.  After the code was rejected on six different occasions over one week, I decided not to renew my membership. I called Webroot and spoke to a gentleman advising him of my decision.  His response? "Is there anything else?" He then asked for my email address to confirm my cancellation. When I explained the reason for cancelling-unable to activate the account with the security code-his response was the same. That is, "Is there anything else?" The following day, I sent an email to Webroot explaining why I was not renewing my membership and the attitude of their employee when I called about cancelling.  It has been more than one week and no response. Their apparent business model-complaining customers are ignored-is unfortunate. I made the correct decision. 

5 years ago

KellyHRetired Webrooter

posted in Community 101

Hello!

Hello everybodeeeee!!!!

11 years ago

Spruce4Retired Webrooter

posted in Community 101

Hello Community!

Hopefully Chris will see it in his heart to give away 54 Starbucks.gift cards ;). This is great!

11 years ago

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