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- 2,046 Topics
- 7,799 Replies
I just want to say hello from Oklahoma! I have been using Webroot products for a few years now and am very happy with the product and service. I hope to learn more about protecting my computer from malicious software, sites, and persons. Have a wonderful and blessed day, Spottedzebra23
Hi, my name is Bill and have used Webroot for several years. Recently I installed Ninite Updater and during one of its initial checks I think I had Webroot block its attempt to update. I was able to undo that at the time but have forgotten what I did. Now I can only briefly shut down the firewall to allow it to update and then turn the firewall back on. I guess I need to know what I did before and how to deal with this in the future. Did I mention I am 62? Thanks, love the product, Bill (40wnks)
Hello , I am using windows 7 64 bits on Intel i5. After playing a pop up flash movie my system is behaving weirdly. I am getting a lots of pop ups all the time and pre-installed windows defender is also not working. May anyone please help me to identify the problem and what is going on inside my system?
First off, good morning from the KC area! I'd like to start off by saying that I've used several antivirus programs over the years, but Webroot is by far the best I've used. That said, I have a few questions and concerns in regards to what protection plan I've purchased in comparison to what I'm about to do (a clean install of Windows 7 on my PC). Thing is, I don't want to post questions in the wrong forum...and I admit my navigation skills aren't exactly among the best. So maybe I could be pointed in the right direction...? And thanks for reading!
and not the GREAT Expert..so I have to learn quite a bit... any idea why some programs do NOT download properly and some do ?? As an example some of my last XP updates don't download... or I could download REVO Uninstaller and CCleaner..but NOT " Should I remove it"...tried everything what They said, shut down Webroot, Windows Firewall..but the Install procedure did not finish... what is it I have to watch for ?? Thanks Angelika
I just renewed my WSA product, it has 10 days remaining on current subscription. 1) Will it automatically update on the next reboot, or first reboot after current subscription runs out in 10 days? There was a note that the credit card wouldn't be charged until subscription ends. 2) Will I retain the existing key code or be sent another? I also registered my WSA product, which led me here. I don't know why it wasn't done a year ago when I bought the computer and WSA from Best Buy. 1) Anyway, on the webpage/console do I have to add the current PC and then any other pc or mobile? I would guess so, since it says 0 protected. Is it really necessary if I only have WSA on one computer? Thanks in advance
Hi all, [b]This may sound like a stupid question, but i was just wondering if i was still welcome to the Webroot community ?[/b] [b]Not that i did anything wrong[/b], but last year i had 2 accounts and had 3 refunds from Webroot because of persistent BSOD caused by my Microsoft keyboard. I made an account, encouter the problem, then left when there where no solutions. After that when i though the problem to be gone, made another account and the problem came back (even after the registry fix)... so it was bye bye again. I am NOT blaming Webroot at all, as this was caused by the update of the keyboard filtering device and caused me problems with other softs as well. I only old a gruge against Microsoft :p [b]I have now new keyboards and have tested Webroot on my 3 machines and am positively sure it works great, and i plan to purchase it soon. [/b] [b]Last time you where all amazing and accepted me warmly, so my question is am i welcome back ?[
Hello my Webroot Family, I'm Joe E., a newbie and I'd like to introduce myself to all of you. I've been in the internet net world for 5 yrs., and I still have a lot to learn. Mostly the security of my network, and personal info. I've been through some trouble times, countless vendors, and now that I'm with Webroot, I have the sense of the security that I've been looking for. I will be looking for your help and directions, into working around some issuse, and answering, a lot of questins. Again, Hello my name is Joe E.
Hi, I am new to the forum, hoping to keep my new computer free from viruses and such. Popups still come up on trusted internet sites, sometimes to the point where nothing can be worked on the site. I shut the page down do an immediate scan, and hope it stops. My son thinks there may be malware on my computer. If so can Webroot remove it?
I got an email from paypal saying I submitted an order to Webroot for automatic renewal, but I haven't gotten an email from webroot saying I've been renewed or sent a new key code. Am I rewnewed or not? When I click on webroot on my computer it says I only have 6 days left. When the time comes, is it going to renew without me having to do anything or am I supposed to get an email with instructions? I'm pretty confused about whats supposed to be going on, so if anyone could explain what's happening I'd be grateful. Thanks!