iTunes error: "The iPhone .......... could not be updated. An Unknown error (4000).

Am attempting to install iTunes 14.7 on a Windows 10 PC but get the error in the description above. Apple says to try a lot of things, and one of them involves looking into my anti-virus software. Has anyone had any issues in this area?

Thank You, Bob

2 replies

Userlevel 3

Sorry no issues.

Thank you for the response.