my comp freeze all the time help

  • 1 April 2015
  • 2 replies
  • 13 views

my comp freezes all the time the pages says to click recover any why to fix that it happens alot

2 replies

Userlevel 5
Badge +16
Hello Maggie
 
 is this a new PC or have you had it a while.
 
  As a first it might be worth using the optimization feature in webroot.
 
Click on the Utilities panel in the webroot console and it will open to show the system optimizer.
 
Click on the optimize now and once it has finished see if there is any improvement.
Userlevel 7
Hi maggie1953
 
Welcome to the Community Forums.
 
Is it the computer that freezes or is it the web apges that you are on/trying to access via your browser?  If that is then it could be your internet connection.
 
Try switching off your router at the mains...leaving it for a few minutes and then switching it on again, and when you are reconnected trying out the same web browsing as before.
 
If that has nothing to do with the issue/does not help then post back and we will look into this further.
 
Regards, Baldrick

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