my name is audrey. i am a very new person to forums. actually this is my first time doing this..patience will be much appreciated.. i bought a new laptop (1st one) yesturday..i also purchsed webroot for it..always had webroot on desktop.. i had to download webroot for the laptop. ending up shelling out 300.00 for sunrise pc support. hopefully i dont have nothing to worry about..
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as Sunrise PC Support they do take advantage of one's that do use there services so I would call your credit card company and try to get your money back please see this report about them http://www.scambook.com/company/reports/106313/Sunrise-PC-Support
Sorry to hear they took advantage of you.
A simple software install, while free from Webroot, could legitly cost $30 to $75, $300 is simply outrageous. ($300.00 is also the most common charge I see being used from the not-so-legit companies.)
I had not heard of "Sunrise PC Support" before, but $300.00 sounds like an awful high amount to spend on support for a new computer to say the least. I did a quick Google search for "sunrise pc support" and the results are not very encouraging. You may want to do that search yourself and decide if you may need to call your credit card bank or any other action.