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  • 17 August 2013
  • 28 replies
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Userlevel 1
Should Windows Security Center Service be turned off after WEBROOT install?
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Best answer by RetiredTripleHelix 20 August 2013, 00:37

@ wrote:

I followed your last instructions but the problem continued.  I went ahead and did a Window's restore  This seems to have resolved the problem.  I'm not sure if Roy's .exe would have resolved the issue but I did go ahead and run it.  No problems were found.   It still boggles my mind that Windows gives me an error in safe mode when there is none!  Thanks for seeking a solution, I only wish I could have tested Roy's .exe.

Not a problem if it happens again try Roy's tool and thanks for your reply!

 

Daniel 😉
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Userlevel 7
Badge +58
Hello TripleHelix, Daniel , your technical expertise worked and now I'm error free so far. Windows Security center is finally working again. It's been months since it hasn't worked so thanks again for lengthy problem solving this error. I love it this problem solving.
Userlevel 7
Badge +58
Wow I'll try that download tomorrow. Thank You,

We have a tool that may fix this. Please download the following program and run it. If it detects any broken services just hit next and reboot when asked. Should fix this issue.

http://download.webroot.com/wsvcscan.exe
Userlevel 7
Badge +58
Hi, I'm back...I can't believe this site has what I've been trying to fix the same error message, "Windows cannot start Security Center Services on Local Computer" Error code 1079...etc. I've done almost everything suggested. Will try again tomorrow with automatic start/ delayed. I tried the other settings and tried Microsoft Fix It. I really don't want to wipe out this Windows 7 and start clean either....hum bug!!
Userlevel 7
@ wrote:
I am new to Webroot and this first time contacting webroot. Will contact my tech support at the store I purchased the laptop. If I need more support will be back, thank you.
You don't need. Just open a support ticket and you're done.
I am new to Webroot and this first time contacting webroot. Will contact my tech support at the store I purchased the laptop. If I need more support will be back, thank you.
Userlevel 7
OK, provided that you have tested it with WSA and/or its shields disabled thus confirming tha the issue is on WSA side, please open a support ticket as I already suggested to let engineers collect logs from your system and to start troubleshoot your issue.
Userlevel 7
Hi BudRowe - Have you tried another browser? And have you opened a support ticket?
I left clicked on the "Block" tab. A pop up came with a block field, checked, and a field which seem to mean unblock. So, clecked on the unblock field. Went to video which showed a solid green and the "block" tab gone, but still no video.
Userlevel 7
Hmmm, it's strange to me. It might be some conflict between AdBlock and Web or Identity shield. Can you try to disable the both shields to see if the problem persists or you can shut down WSA completely?
I open "youtube" site, click on a video to view, start the video, then the video screen is filled with vertical lines. A small tab in the upper right corner of video appears. The tap reads'Blocked" I move the curser on the tab, then "Click here ro block this object with Ablock Plus" appears. I right click on the tab then: Open link in new tab; open link to new window; open link to new private window; Bookmark this link; save link as--; copy link location; inspect element; login to Webroot; comes up
 
      
Userlevel 7
Hello BudRowe and welcome to the Webroot Community!
 
What do you mean exactly by saying blocked videos? Did you receive Webroot Blocked Navigation with "This website has been reported unsafe"? If so, it does mean the new Web shield struck and blocked the page/videos. If you think it is a false positive, please submit a support ticket and they will verify the site and if everything's alright they will unblock (whitelist) the site.
Also, I notice the video came from youtube, so I went cirect to youtube and the videos are blocked on that site. What can be done so I can view the videos?
Hi, everyone. I am new to Windows 8 as just getting used to new laptop with "8". After installing Webroot, when I receive an email with a link to a video, the video is blocked except for the sound. How do I view the video?
Userlevel 1
Hi Roy.  I thought I would provide some history after I ran the wsvcscan.exe. you provided.    Don't know if this is relevant feedback or not but here you go.  After logging in this morning (Windows 7), when I opened Outlook I had a pop-up telling me Windows Search Engine was disabled.  After reviewing options online I decided to try the "user friendly approach" first.
 
I went to Control Panel/Programs and Features and clicked on "Turn Windows Features On/Off" in the pane to the left and unchecked Windows Search.  A restart is required.  I then went back in and turned on Windows Search.  Outlook no longer sends me a popup with "Windows Search Engine disabled....." but when the machine restarted the first time my background image disappeared and after I turned Windows Search back on I had to reset my background image as well. 
 
Your thoughts?
Thanks again.
Userlevel 7
I go by a rule and its Windows is always lying to me 🙂 A system restore would fix this issue alright its not a bad option to fall back on.
Userlevel 7
Badge +56
@ wrote:
I followed your last instructions but the problem continued.  I went ahead and did a Window's restore  This seems to have resolved the problem.  I'm not sure if Roy's .exe would have resolved the issue but I did go ahead and run it.  No problems were found.   It still boggles my mind that Windows gives me an error in safe mode when there is none!  Thanks for seeking a solution, I only wish I could have tested Roy's .exe.
Not a problem if it happens again try Roy's tool and thanks for your reply!
 
Daniel 😉
Userlevel 1
I followed your last instructions but the problem continued.  I went ahead and did a Window's restore  This seems to have resolved the problem.  I'm not sure if Roy's .exe would have resolved the issue but I did go ahead and run it.  No problems were found.   It still boggles my mind that Windows gives me an error in safe mode when there is none!  Thanks for seeking a solution, I only wish I could have tested Roy's .exe.
Userlevel 7
Badge +56
Sounds great Roy I await the results!
 
Cheers,
 
Daniel 😉
Userlevel 7
Hello,
 
We have a tool that may fix this. Please download the following program and run it. If it detects any broken services just hit next and reboot when asked. Should fix this issue.

http://download.webroot.com/wsvcscan.exe
Userlevel 7
Badge +56
@   Do the fix again in normal mode to get the service running again and reboot and then let us know if it works.
 
TH
 
  • Windows 7 and Windows Vista[list=1]
  • Click Start.
  • In the Start search box, type services.
  • In the Programs list, click Services.


[/list]In the details pane, right-click (or tap and hold) Security Center, and then tap or click Properties.
 
http://support.microsoft.com/Library/Images/2692660.png
 
  1. In the Startup type list, tap or click Automatic (Delayed Start). [img]http://support.microsoft.com/Library/Images/2692661.png[/img]
  2. In the Service Status area, tap or click Start.
  3. If the service starts successfully, tap or click Apply, tap or click OK, and then close the Services window.
Userlevel 1
Just saw your last post. So looks like the fix created a problem.
Help please.
Userlevel 1
Thank you for the followup.  I tried the link provided.  I did not back up the registry because I was not able to follow the details provided by MS Windows.  I have attached here images of  what happened as I tried the steps provided in the MS instructions.   At this point, I am considering backing up EVERYTHING, reformatting my hard drive,  restoring from the Acer hidden backup and reinstalling only what I

want.  Before i do this, can you offer any additional assistance?
Userlevel 7
Badge +56
@   Just to add this tidbit that I over looked. Security Center does not run in Safe Mode as I just checked so unless you have that error in Standard Operating mode there is nothing wrong.
 
HTH,
 
TH  ;)
 

Userlevel 7
Badge +56
@ I was just wondering if you still need further assistance?
 
Regards,
 
TH
Userlevel 7
Badge +56
@ wrote:
 I've reviewed the video link, thank you.  I am running Windows 7.  When I started in Safe Mode today I had a warning that Windows Security Center Services was turned off and that I should turn it on, however, it would not let me.  Then I read Windows Security Center Services is know Action Center.  I did a recovery and the restored from a backup which probably has a bunch of old files, registry entries, etc in the wrong place or that I don't need anymore.  Just don't know enough to determine if I have a problem or not.
Try this fix From Microsoft if you continue to have that problem: http://support.microsoft.com/kb/2519899
 
HTH,
 
TH

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